Aeroforce customer service sucks!

[Lowndex]

2 of the 3 Aeroforce Interceptor gauges I bought were dead out of the box. All over Mustang, Dodge and Chevy forums I read how Aeroforce takes forever to respond to emails, does not provide a contact phone number and makes it difficult to process returns.

I am replacing all three Aeroforce gauges with PLX (https://www.plxdevices.com/Automotive-Gauges-and-Sensors-s/108.htm)

[sailsmen]

I had a good experience w/ AeroForce.

Please do a write up on PLX after you have put them to work

[cer0413]

Those look nice.

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[loud2004marquis]

Their customer service treated me pretty well, maybe it's just a busy time of year with all the cars coming out of hybernation?

[Lowndex]

Aeroforce has not responded for two weeks to multiple emails. Not acceptable.

[gdmjoe]

Over the years I've purchased and installed 4 http://www.gdmjoe.com/gothf150/images/aeroforcelogos-s.jpghttp://www.gdmjoe.com/gothf150/images/interceptor-s.jpg guages and had NTF.
.

[RubberCtyRauder]

Aeroforce Technology · Phone
34115 Mills Rd, North Ridgeville, OH 44039
(440) 327-5656

https://www.facebook.com/AeroForceTech

Not that any of these will do any good, try social media or the number

Hope mine don't give me grief, but I am 45 min., away..I'll go make their suite a drive thru

[sailsmen]

Aeroforce has not responded for two weeks to multiple emails. Not acceptable.

Try a letter, fax or phone call.

Maybe you sent to many you are spam?

[MyBlackBeasts]

Aeroforce has not responded for two weeks to multiple emails. Not acceptable.

It's my experience that a large number of companies do not monitor customer service emails. They use the "email" to weed out a large portion of contacts figuring the truly important CS contacts will call when email is unanswered. This reduced volume fits their CS manpower capabilities.

If your issue is truly important, call them. If they don't answer the phone then they really are a crap company - use a competitor's product.

[Lowndex]

It's my experience that a large number of companies do not monitor customer service emails. They use the "email" to weed out a large portion of contacts figuring the truly important CS contacts will call when email is unanswered. This reduced volume fits their CS manpower capabilities.

If your issue is truly important, call them. If they don't answer the phone then they really are a crap company - use a competitor's product.

Agree with your comments. Since your post, I have placed two calls leaving my name, number and reason I am calling. The second call I stated, "this is my second attempt to reach customer service". No response.

[510paesan]

Agree with your comments. Since your post, I have placed two calls leaving my name, number and reason I am calling. The second call I stated, "this is my second attempt to reach customer service". No response.



I still call the backseat !!


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[justbob]

Hope mine don't give me grief, but I am 45 min., away..I'll go make their suite a drive thru

Like.




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