Apple Customer Support

[RF Overlord]

Long story short, I was looking for a QR code reader in the App Store and inadvertently DL'd a premium app that was also a subscription at $9.99/mo. Some of the fault was likely my inattention, but it was not really clear that it was a chargeable download until I got an email shortly after thanking me for my subscription. I cancelled immediately, but was told I was still liable for the initial month's charge.

Figured what the Hell, I'll call customer support and ask if there was any way to plead my case and get a refund, and lo & behold a very nice woman named Latanya (sp?) looked at my account and said she WOULD be able to reverse the charge.

If she had said no, I would have chalked it up as a learning experience to pay closer attention, but I am grateful she was able to help me out.

Big props to Apple customer support. That's the way it SHOULD be. :D

[Mr. Man]

What kind of porn is QR Baub? :dunno:

[Turbov6Bryan]

I switch buying from amazon, rock auto and ebay.

Last week i put some mufflers into my cart on Amazon, and did NOT check out.
Then they thanked me for subscribing to PRIME and it will be $9.99 per month, i said woah nelly, i didnt click that stuff.

Got the email, yup sure enough i was a PRIME member just because i put a prime part into the cart. They didnt even ask, i didnt have to click a box, i didnt have to approve it or nothin'...

Needless to say i immediately went through the multiple clicks, checks, and survey to delete the prime account.

HAHA