hitchhiker
07-05-2004, 11:33 PM
Kudos to Hansell FLM of Santa Rosa, CA!
:rock:
I will have the FLM dealer which did all my warranty work do my work for future repairs and installs. They are Hansel FLM in Santa Rosa, CA and their Service Director has a Trilogy Marauder. Hansel has been in Santa Rosa for decades. They promote from within and treat their people well too. Their Service Director has been there since he started about 30 years ago! He is also a member of MM net! They are an SVT dealer and certainly deserve my business after the great job they did with my laundry list of warranty items.
They had to order a window, to replace one delivered with a pit in it, four times. The first two orders had the wrong window glass sent by the factory, the third arrived in pieces, finally the fourth one arrived correct and intact.
Sub Woofer is fixed. Right Wiper now parks in the correct position. Paint issues repaired nicely. McGuard wheel locks installed for no charge. First service done correctly.
They provided a newer Lincoln for my loaner car. Great Service! Great People!
Thanks Tom :up: and Nick :up: for a fine dealer service experience!
Next time you folks will get my business for the sale too.
:up:
Best Regards,
David
:rock:
I will have the FLM dealer which did all my warranty work do my work for future repairs and installs. They are Hansel FLM in Santa Rosa, CA and their Service Director has a Trilogy Marauder. Hansel has been in Santa Rosa for decades. They promote from within and treat their people well too. Their Service Director has been there since he started about 30 years ago! He is also a member of MM net! They are an SVT dealer and certainly deserve my business after the great job they did with my laundry list of warranty items.
They had to order a window, to replace one delivered with a pit in it, four times. The first two orders had the wrong window glass sent by the factory, the third arrived in pieces, finally the fourth one arrived correct and intact.
Sub Woofer is fixed. Right Wiper now parks in the correct position. Paint issues repaired nicely. McGuard wheel locks installed for no charge. First service done correctly.
They provided a newer Lincoln for my loaner car. Great Service! Great People!
Thanks Tom :up: and Nick :up: for a fine dealer service experience!
Next time you folks will get my business for the sale too.
:up:
Best Regards,
David