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carfixer
01-12-2006, 07:19 PM
I've been a tech since I was just out of high school and a master tech for the last 18 years. Fixing cars is the only thing I've ever done professionally. Unfortunately in this trade, as you get older and your body wears out, your ability to make a decent living go down. Forturnatly, I haven't suffered the the common injuries or cronic problems that are common in this industry.

I've been inquiring for years at the dealership I've worked at for 16 years about possibly going into management. We have 4 dealerships, L/M, Mazda, Lexus and Acura and I am quite familiar with the L/M operation and fairly familiar with the Mazda side.

Today I started my new job as service manager for our Lincoln/Mercury and Mazda stores. This is the first time in my life I've gone to work without a work uniform, instead I now wear a shirt and tie. This is a big change in my life and just wanted to share it with my friends here on MM.net.

DEFYANT
01-12-2006, 07:22 PM
Wow!!

Congrats man. Losts of luck!

Are the guys in the shop giving you crap for going to "management"?

Rider90
01-12-2006, 07:24 PM
Congrats!!

teamrope
01-12-2006, 07:25 PM
Congrats on the promotion Claude!
:woohoo:

the_pack_rat
01-12-2006, 07:28 PM
What !??!!?!?!?!?!?

Who am I gonna trust to do my warranty work now !?!?!?!?!??.

:sweat::help: :sweat:


J/K(ok maybe not entirely - lol).

Congratulations !!!!!.

:beer:

Tallboy
01-12-2006, 07:40 PM
Just when I thought his ego couldn't possibly get any bigger...:D

HwyCruiser
01-12-2006, 07:48 PM
Congrats Claude!

The service manager at my L/M dealer was a long time tech there too. A heck of a nice guy and knows his stuff. He's runs a smooth operation and earns customer loyalty. I'm sure you'll do the same.

MM03MOK
01-12-2006, 07:50 PM
:congrats: Claude!! Best wishes for your future!! :cheer:

bigslim
01-12-2006, 07:50 PM
I bet it's a clip-on tie;) !! Congrats to you Claude.

Marauder2005
01-12-2006, 07:51 PM
Very nice, now down to buisness. My Marauder is making this noise

and the damn service guys... LOL J/K good luck with the new

position

wsmylie
01-12-2006, 07:53 PM
Hey Claude...Congratulations buddy!!! Really happy for you my friend. Best of luck. Bill:D

Bootlegger
01-12-2006, 07:59 PM
Just when I thought his ego couldn't possibly get any bigger...:D
Thats mostly your fault, Congrats Claude, probadly get a Grand M to drive for your take home car..

Hotrauder
01-12-2006, 08:21 PM
Claude, It couldn't happen to a nicer or more qualified guy. You will do well and the sky is the limit. Chuck is just worried about who buys lunch, now. You KNOW how that works, don't ya!:D New program. Scanlon is lucky to have you. You don't need luck when you have skill, but best wishes and make sure that you have someone there who can and will baby our babies when we drop by (As per Eric) Dennis ..Hey, next time I am by (Feb, 3 or 4th- I will let you know) bundle up the tribe and out for goodies and a pop on my plastic. :beer:

O's Fan Rich
01-12-2006, 08:26 PM
Now you can help the customer more directly.
Excellent.

Pat
01-12-2006, 08:27 PM
Outstanding, Claude;

Now you will experience the joys of motivating your work force, meticulious record keeping, dealing with bean counters who say your "spending" too much, evaluating performances and reassuring little old ladies who always say "it didn't used to do that".

Very best,

Shora
01-12-2006, 08:27 PM
Well when I went to pay the bill after you personally worked on my car guess whos picture we saw under most Tech of the Month/ Tech of the Year awards? You are great at what you do and you have great people skills. They are lucky to have you in Management and you deserve it. I wish you and your family all the best.

fastblackmerc
01-12-2006, 08:33 PM
CONGRATULTIONS!!! I'm sure it's well deserved!

MikesMerc
01-12-2006, 08:35 PM
Congrats Claude!!

carguy
01-12-2006, 08:36 PM
Hey Man that was quick, I wish you all the best,Change is the only constant in our lifes, Embrace it. Tony Robbins says you exactly where you are suppose to be right now. The Naples deal closes, you get an opportunity. thats great!! But don't forget to rebalance my tires Ha!!! I'll be in touch.:)

sweetair
01-12-2006, 08:37 PM
Claude, good luck to you. You'll adapt to the new position I'm sure quite well.

captJ696
01-12-2006, 08:40 PM
Well when I went to pay the bill after you personally worked on my car guess whos picture we saw under most Tech of the Month/ Tech of the Year awards?.

:beer: Great testement (sp?) by the dealership of your abilities, so all you needed was to decide to take it to the next level.

Congrats, all the best to ya!!!!!!:banana2:

RoyLPita
01-12-2006, 08:44 PM
Congrats, Claude. I guess you can work on cars now as a "Hobby".

BTW, Welcome aboard, Carguy.

MERCMAN
01-12-2006, 08:45 PM
WOW!! someone screwed up, just think,,a service manager who actually know something about MM's. its the end of the world :rofl:

Congrats Claude

King Fubar
01-12-2006, 09:38 PM
Congrats Claude they got the right guy for the job.


:beer:

shakes_26
01-12-2006, 09:42 PM
Congratulations Buddy!

Oh, tip #1, dont lean over any running engines with that tie on.....

stevengerard
01-12-2006, 09:58 PM
congrat's - don't let those clip-on ties confuse you.:)

RCSignals
01-12-2006, 10:42 PM
Way to go Claude!

I think you are unique amongst Service Managers, being a Master tech and all.
You'll do great!

carfixer
01-13-2006, 03:39 AM
Thanks everyone for the vote of confidence and kind words. You guys are the best! I got a surprisingly positive response from the rest of the guys in the shop. I think they know they now have one of their own on the inside and this will be a good thing for them. I think the biggest surprise was the response from the rest of the managers in the dealer group which was very positive.

To our local guys, don't worry about service. You'll still get the same level of service. We have plenty of great techs to take care of your car and I can oversee the repairs to be sure they are done correctly.

Brian, you are right. I can now turn working on cars into a hobby. We will still be doing the "overnight" Trilogy installs and other minor stuff at home like before.

This will also allow me to put my MM away for nice days and special occasions. Although it is a great commuter car, I think it will best appreciated if I don't have to drive it on rainy days or down Alico Road (locals know what I mean) to pick up my kids.

jimlam56
01-13-2006, 04:01 AM
Congratulations!
Too bad about the tie though....:D

grampaws
01-13-2006, 05:10 AM
Congratulations! on the promotion..
Sure you'll get your share of COD's..
Good luck!!

JMan
01-13-2006, 05:10 AM
Claude,
Best of luck in your new career. There will be a steep learning curve at first, followed by a "What the heck have I got myself into now" period before all settles down. A service manager with knowledge of the service bays is a great boon for your technicians. I wish you well and you won't believe how clean your hands are about a month from now!

J

P.S. Fixing cars as a hobby is so much more fun!:D

juno
01-13-2006, 05:41 AM
Congrats! Sounds like they got the right guy for the job!

Cobra25
01-13-2006, 06:14 AM
Claude thats great news. Congrats my friend. I'm happy for you and your family. I hope their is a nice pay increase in it for you and that it makes your life a little easier. The best of Luck in your new Job my friend.

rayjay
01-13-2006, 07:09 AM
Congrats! My Dad took the same route many years ago. Don't let the customers get you down. I wish my selling dealer had someone at the desk who knows what a MM is.

ckadiddle
01-13-2006, 07:34 AM
just think,,a service manager who actually know something about MM's.

That IS a dream come true. Congratulations, Claude! The best managers in ANY business are the ones that started out in the trenches.

jim geary
01-13-2006, 07:50 AM
Congratulations Claude.
Best of luck in your new position. They'll be lucky to have you.
Jim.G.

SergntMac
01-13-2006, 08:16 AM
Congrats Claude, welcome to management.

Haggis
01-13-2006, 08:41 AM
Best of luck for the new year.

SouLRioT
01-13-2006, 09:04 AM
Congrats Claude, now you can get ties and socks for xmas presents.

Bluerauder
01-13-2006, 09:38 AM
Today I started my new job as service manager for our Lincoln/Mercury and Mazda stores.
Congratulations on your new position !!! :congrats:

Mikeenh
01-13-2006, 09:45 AM
Best wishes Claude. I can easily picure you as a dealership owner.

ghost03
01-13-2006, 02:39 PM
Does this mean we all have to start calling you "SIR" from now on? J/K....Congrats on your new position. You busted your a$$ for many years to get where you are and you deserve it.:beer:

CRUZTAKER
01-13-2006, 03:23 PM
Just when I thought his ego couldn't possibly get any bigger...:D

:P


Ewww....Service Manager...
NICE.:hmmm:

You cannot realize how lucky you are I am so far away.:D

FordNut
01-13-2006, 03:50 PM
Congratulations Claude. I spent about 6 hours bent over my car today and the back, legs, knees are telling me about it. Glad you were able to move up.

jgc61sr2002
01-13-2006, 04:03 PM
Claude - Congrats and best wishes.:D

DEW34
01-13-2006, 05:18 PM
Claude congrats on the new job their is nothing like talking to a service manger who knows what the hell is talking about.hmmm come to think of it that might be bad news for the techs :coolman:
mike

MarauderMike
01-13-2006, 05:26 PM
Congrats Claude! You'll do a heck of a job. Having been a service manager in a smaller operation in the past it's always something new everyday and I always found the best way to handle the job was to keep running and duck occaisionally, hard for people to hit a moving taget you know.

Good luck!!

Bradley G
01-13-2006, 05:51 PM
You will do well!:sunshine:

BADMERC
01-13-2006, 06:47 PM
Great Job!!!!!!!!!! Good Luck!!!!!!!:beer:

sfsv
01-14-2006, 04:13 PM
Claude
Congrat's. I recently resigned from the dealership after being a Ford Lincoln Mercury service advisor for 15 years. As long as you have a supportive dealer principal you shouldn't have any problems. I will give a call on the cell to give you some very valuable information.

Robert

BillyGman
01-14-2006, 08:53 PM
Congrats on your new job Claude. Knowing the type of guy you are, I'm sure that atleast some of your fellow mechanics will miss turning wrenches with you. I just hope that you don't ever get to be like most of the salary geeks where I work who look down upon us worker bees, and yet know close to nothing about the manufacturing processes of the product we build. Because of your experience turning wrenches, I'm sure that atleast the latter will not be the case with you.

67435animal
01-15-2006, 02:57 AM
Claude, congratulations on the promotion!

Bob

MarauderTJA
01-15-2006, 06:52 AM
Congratulations Claude! Guess the hands will start to get soft now:D

Smokie
01-15-2006, 07:04 AM
Claude, I been away a bit, lost my dad, it truly makes me happy that a fine person and good friend had years of quality hard work rewarded. My congratulations to you and your fine family, Javier.

BLK03MMFL
01-16-2006, 07:33 AM
Congrats, Claude!!!:beer: