Jerry Barnes
12-21-2006, 08:49 PM
There was a thread on MCM.com started by Donny Carlson that I made the following comments on. Just wanted to be fair t everyone on both site so here is my respnse to Zack post there.
Originally Posted by Zack
Since we will all be face to face again one day, I offer my sincerest apologies to all those I offended in the previous few weeks.
I write this in the hopes that those who have not met me falsely jump on the bandwagon of despising me. Ill live either way, but its easier to have more friends than enemies.
Id like to address some things:
The IAT- I had no clue of its placement, right or wrong until I had BG's car home. I hadnt even noticed on my kit laid out in my basement. Would I have purchased it knowing it wasnt to my liking, yes? I would have improved on it to my liking. I was a little upset knowing I had spent 5 grand on a product with inferior safety features (My opinion, I can go pulic with my opinion). Ask yourself guys, how many Trilogy's do i have to study here in Chicago? Ask Bradley G how many times we have hung out, big fat ZERO. Believe me or not, i didn't know. Did I overreact, yes. Could that whole fiasco have been alleviated had JB answered the question on the spot, yes. An answer is all i ever wanted. Stumbling to find one is fishy in my mind, but thats just me.
A few weeks of grief for JB, a small vacation for me and whats the end result, everyone over here STILL bashing the ongoings OVER THERE and JB is now $70k ahead of the game. Hats off to JB, seriously!
The BillyG car- Its my car. I bought it to fix and sell. Its called a side job, have any of you ever had one?
My finances- Are dismal at best. I have impeccable credit which allows me to walk into my bank on any day of the week and leave with a check.
I make 20 bucks an hour and have 1500 in the bank.
The money that was donated to me by the generous individuals for my engine was drawn out of my paypal account and given to VT Engines, end of story.
Thanks again to all who helped me.
When TMF buys something in the next few months, please dont criticize him, he really doesnt deserve it. Good luck with that tune John, im sending money for that tonight after I post this.
Tallboy- Chuck, the guy who graciously lent his beachfront condo to me and the misses, who doesn't like a guy like that?
The 4 days we hung out at night, eating, drinking, etc. Thats what I want to remember about you Chuck, not the false claim of me intending to smear JB and Trilogy via PM. Where in the hell did you come up with that one? You are a moderator of this website, remember that ok?
Accept it or not Chuck, but Im gonna buy you a Bud Light when we meet again.
Marty- you are far too wise a man to not like me.
Everyone else, its over, done with.
I had my momentary lapse of reason, there I said it.
Thanks for listening,
Zack
Response from Jerry Barnes :
Well, Well, Well,
Zack, I don't owe you an immediate answer. You have questionable ethics and it has presented itself on several occassions. You are who you are and I will never expect to see anything different. And we are not friends, period!
Your little lapse in judgement could have been handle in a more constructive manner, you know it and I know it. But, you and your little group of friends have done this to me and several of my friends on several occassions. I'm done turning the cheek.
I really don't care to argue about this anymore, it's done, I owe the Trilogy Customers an answer on a question and they will get it soon. But, let me recap, briefly a couple of points I made in the maze of responses that were given.
1. Trilogy #1 had a IAT2 sensor, it could not be used 4 years ago due to limitation with the PCM. Confirmed this with Lidio and Ford. We went to storage a couple of days ago and pulled the original prototype EATON Supercharger that was on Trilogy #1. And there it was, still in the outlet plate, an IAT2 sensor. We are taking pictures to show everyone. Would not want everyone to think I am bull****ting them.
2. Access to the software to utilize the IAT2 sensor was not available to us until the end of 2004, but we had already utilized changes to the calibration and knock sensors to protect the design intent. We feel that it was a very strong design and still feel that way today. As quoted by Hank Dertian, Manager of Aftermarket Racing Programs at Ford Racing, "this is the best supercharger implementation I have ever seen".
3. SOME, not all of the newer supercharger applications utilize the IAT2 sensors, why because the technology has changed tremendously and access to PCM software tables has been made available over the last couple of years. We spent 18 months trying to work through the Ford Technology Initiative to get access to some of this data through normal Ford Channels, it never happened.
4. Once we changed the calibration to be more conservative and utilize the knock sensor feature more, our testing proved it to be safe in severe conditions. As a matter of fact, we break many other things that are not related to the engine, before we ever hurt the motor.
5. Why we changed the design. Wait let me restate that, why we went back to our original design on Trilogy #1. I am very happy with the current design, what I am not happy with is the manner in which a design improvement was presented to the world. No phone call, no PM, no email, no trip to Dearborn to show an interest in providing meaningful suggestions. Nothing, just a blurb in the websites, not one website, but everyone you can post on. Trashing me, our product and the company. Zack, you are slimy and you knew exactly what you were doing. But, we take pride in what we product and we do not want any doubt in our product or our company. Period. So, we are implementing the IAT2 sensor on all new kits and offering to help our existing loyal customers if they want to upgrade to this feature. I will repeat, I don't think it is necessary, but we want our customers to know we stand behind our product, whether its 10 days after you buy our product or ten years after.
6. Lidio is pulling apart Trilogy #2 as we speak. Our engineers have resurrected the Trilogy #1 original design with the IAT2 sensor feature and we will implement it after we have manufactured changes to the outlet plate and recalibrated the system.
And why did we jump on the hype that was created, because we owed it to our customers to give them peace of mind. When I discussed this with our engineers they rolled up their sleeves and got to work. And their comment was, if people wanted to offer suggestions on ways to improve our product why didn't they just call and talk to us? But, we know the answer to that question. They said they did not care if the person had a PhD in Mechanical Engineering or was a "backyard mechanic". Everyone's suggestions are always welcome.
We sold another kit today!
We have received calls from 8 other prospective customers stating that they are going to purchase the Supercharger kit in January before the sale is over.
Now let me help Zack out again. I hear that he has installed a IAT2 sensor on the kit he purchased from us and will sell it with a new calibration on Ebay. Anyone that spends that kind of money on an untested system, has more money then they have brains. And if you are that person, make sure Zack gives you a warranty and a return policy before you plunk down your hard earned money. We will not honor any warranty on THAT tampered with kit. Something tells me Zack will be installing this supercharger on his Mom's car.
And let me tell everyone, some of our customers after installing our Supercharger kit had problems. Did we say, You are on your own? Did we say, it's your problem? Nope! I can tell you that there were several times I sent a truck, a trailer and my Trilogy #2 car as a loaner to find out what was wrong with the customers car. And I am not talking about down the street, I'm talking about several states away. My guys have given up their weekends to retrieve cars. Driven 16 hours straight to get back to work by Monday. And when we braught the cars back to our/Lidio's shop, what did we find, you got it an installation error or terrible gas. We fixed it at no cost to the customer and returned their cars to them. If there is another company's that does that please let me know.
And then there are the guys in Florida. Chuck, Claude and Marc. If customers have had problems in their area these guys bend over backwards to help the customers out. You don't find friends and technicians like that any where. No where! They give out their personal cell phone numbers like an "Information Service". The comment is always, call us any time, day or night.
Folks, it's a lot more then parts in a box. It's a commitment. It's a passion to succeed. It's a desire to have customers, like Rick in Miami say, I baught their product before and loved it, I think I will buy another one!
I have been in the automotive business for 37 years. I have worked with great people like Bob Lutz and Tom Gale at Chrysler, but you cannot find better people then are associated with this Marauder crowd. But, like everything in life, there are always a couple of *********s that have severe inferiority problems that can't wait to bring you down a notch. You have to ignor them and cut the cancer away from the healthy body.
Now let's get on with having a Great Holiday Season and loving the cars!
Jerry
Originally Posted by Zack
Since we will all be face to face again one day, I offer my sincerest apologies to all those I offended in the previous few weeks.
I write this in the hopes that those who have not met me falsely jump on the bandwagon of despising me. Ill live either way, but its easier to have more friends than enemies.
Id like to address some things:
The IAT- I had no clue of its placement, right or wrong until I had BG's car home. I hadnt even noticed on my kit laid out in my basement. Would I have purchased it knowing it wasnt to my liking, yes? I would have improved on it to my liking. I was a little upset knowing I had spent 5 grand on a product with inferior safety features (My opinion, I can go pulic with my opinion). Ask yourself guys, how many Trilogy's do i have to study here in Chicago? Ask Bradley G how many times we have hung out, big fat ZERO. Believe me or not, i didn't know. Did I overreact, yes. Could that whole fiasco have been alleviated had JB answered the question on the spot, yes. An answer is all i ever wanted. Stumbling to find one is fishy in my mind, but thats just me.
A few weeks of grief for JB, a small vacation for me and whats the end result, everyone over here STILL bashing the ongoings OVER THERE and JB is now $70k ahead of the game. Hats off to JB, seriously!
The BillyG car- Its my car. I bought it to fix and sell. Its called a side job, have any of you ever had one?
My finances- Are dismal at best. I have impeccable credit which allows me to walk into my bank on any day of the week and leave with a check.
I make 20 bucks an hour and have 1500 in the bank.
The money that was donated to me by the generous individuals for my engine was drawn out of my paypal account and given to VT Engines, end of story.
Thanks again to all who helped me.
When TMF buys something in the next few months, please dont criticize him, he really doesnt deserve it. Good luck with that tune John, im sending money for that tonight after I post this.
Tallboy- Chuck, the guy who graciously lent his beachfront condo to me and the misses, who doesn't like a guy like that?
The 4 days we hung out at night, eating, drinking, etc. Thats what I want to remember about you Chuck, not the false claim of me intending to smear JB and Trilogy via PM. Where in the hell did you come up with that one? You are a moderator of this website, remember that ok?
Accept it or not Chuck, but Im gonna buy you a Bud Light when we meet again.
Marty- you are far too wise a man to not like me.
Everyone else, its over, done with.
I had my momentary lapse of reason, there I said it.
Thanks for listening,
Zack
Response from Jerry Barnes :
Well, Well, Well,
Zack, I don't owe you an immediate answer. You have questionable ethics and it has presented itself on several occassions. You are who you are and I will never expect to see anything different. And we are not friends, period!
Your little lapse in judgement could have been handle in a more constructive manner, you know it and I know it. But, you and your little group of friends have done this to me and several of my friends on several occassions. I'm done turning the cheek.
I really don't care to argue about this anymore, it's done, I owe the Trilogy Customers an answer on a question and they will get it soon. But, let me recap, briefly a couple of points I made in the maze of responses that were given.
1. Trilogy #1 had a IAT2 sensor, it could not be used 4 years ago due to limitation with the PCM. Confirmed this with Lidio and Ford. We went to storage a couple of days ago and pulled the original prototype EATON Supercharger that was on Trilogy #1. And there it was, still in the outlet plate, an IAT2 sensor. We are taking pictures to show everyone. Would not want everyone to think I am bull****ting them.
2. Access to the software to utilize the IAT2 sensor was not available to us until the end of 2004, but we had already utilized changes to the calibration and knock sensors to protect the design intent. We feel that it was a very strong design and still feel that way today. As quoted by Hank Dertian, Manager of Aftermarket Racing Programs at Ford Racing, "this is the best supercharger implementation I have ever seen".
3. SOME, not all of the newer supercharger applications utilize the IAT2 sensors, why because the technology has changed tremendously and access to PCM software tables has been made available over the last couple of years. We spent 18 months trying to work through the Ford Technology Initiative to get access to some of this data through normal Ford Channels, it never happened.
4. Once we changed the calibration to be more conservative and utilize the knock sensor feature more, our testing proved it to be safe in severe conditions. As a matter of fact, we break many other things that are not related to the engine, before we ever hurt the motor.
5. Why we changed the design. Wait let me restate that, why we went back to our original design on Trilogy #1. I am very happy with the current design, what I am not happy with is the manner in which a design improvement was presented to the world. No phone call, no PM, no email, no trip to Dearborn to show an interest in providing meaningful suggestions. Nothing, just a blurb in the websites, not one website, but everyone you can post on. Trashing me, our product and the company. Zack, you are slimy and you knew exactly what you were doing. But, we take pride in what we product and we do not want any doubt in our product or our company. Period. So, we are implementing the IAT2 sensor on all new kits and offering to help our existing loyal customers if they want to upgrade to this feature. I will repeat, I don't think it is necessary, but we want our customers to know we stand behind our product, whether its 10 days after you buy our product or ten years after.
6. Lidio is pulling apart Trilogy #2 as we speak. Our engineers have resurrected the Trilogy #1 original design with the IAT2 sensor feature and we will implement it after we have manufactured changes to the outlet plate and recalibrated the system.
And why did we jump on the hype that was created, because we owed it to our customers to give them peace of mind. When I discussed this with our engineers they rolled up their sleeves and got to work. And their comment was, if people wanted to offer suggestions on ways to improve our product why didn't they just call and talk to us? But, we know the answer to that question. They said they did not care if the person had a PhD in Mechanical Engineering or was a "backyard mechanic". Everyone's suggestions are always welcome.
We sold another kit today!
We have received calls from 8 other prospective customers stating that they are going to purchase the Supercharger kit in January before the sale is over.
Now let me help Zack out again. I hear that he has installed a IAT2 sensor on the kit he purchased from us and will sell it with a new calibration on Ebay. Anyone that spends that kind of money on an untested system, has more money then they have brains. And if you are that person, make sure Zack gives you a warranty and a return policy before you plunk down your hard earned money. We will not honor any warranty on THAT tampered with kit. Something tells me Zack will be installing this supercharger on his Mom's car.
And let me tell everyone, some of our customers after installing our Supercharger kit had problems. Did we say, You are on your own? Did we say, it's your problem? Nope! I can tell you that there were several times I sent a truck, a trailer and my Trilogy #2 car as a loaner to find out what was wrong with the customers car. And I am not talking about down the street, I'm talking about several states away. My guys have given up their weekends to retrieve cars. Driven 16 hours straight to get back to work by Monday. And when we braught the cars back to our/Lidio's shop, what did we find, you got it an installation error or terrible gas. We fixed it at no cost to the customer and returned their cars to them. If there is another company's that does that please let me know.
And then there are the guys in Florida. Chuck, Claude and Marc. If customers have had problems in their area these guys bend over backwards to help the customers out. You don't find friends and technicians like that any where. No where! They give out their personal cell phone numbers like an "Information Service". The comment is always, call us any time, day or night.
Folks, it's a lot more then parts in a box. It's a commitment. It's a passion to succeed. It's a desire to have customers, like Rick in Miami say, I baught their product before and loved it, I think I will buy another one!
I have been in the automotive business for 37 years. I have worked with great people like Bob Lutz and Tom Gale at Chrysler, but you cannot find better people then are associated with this Marauder crowd. But, like everything in life, there are always a couple of *********s that have severe inferiority problems that can't wait to bring you down a notch. You have to ignor them and cut the cancer away from the healthy body.
Now let's get on with having a Great Holiday Season and loving the cars!
Jerry