sailsmen
05-10-2008, 09:51 PM
A Speedway employee was in the restroom. When he left the restroom he saw a man behind the counter beating his fellow employee.
The man grabed the perp to stop him. The perp got away. Speedway fired the employee for violating their policy of taking no action.
If you shop at Speedway and someone trys to hurt you their policy is to take no action. Do you think the perps will favor Speedway?
Feel free to forward.
Here is their response.
From: sailsmen [mailto:sailsmen]
Sent: Friday, May 09, 2008 11:19 AM
To: Customer Service, SSA
Subject: Feedback From Speedway.com Sent to: Customer Service
Name: xyz
Email: sailsmen
Phone:
Address1: Address2:
C ity: State:
Zip Code:
SR Card:
Comments: I am outraged that you would fire an employee, Mark for
attempting to save the life of a fellow employee.
What you have publicly stated is that if a customers life is at stake
your employees are to take no action!
I drive all through out the South East. I will no longer give you my
money, nor will my family.
I cannot give money to a company whose policy it is for employees to
stand by and watch people be beaten to death.
"Evil prevails where good men do nothing".
Sincerely. A former customer.
From: "Customer Service, SSA" <CustServ***ALLC.Com> Save Address Reminder
To: <sailsmen>
Subject: RE: Feedback From Speedway.com Sent to: Customer Service
Date: Friday, May 09, 2008 1:56:33 PM [View Source]
Thank you for contacting us and making us aware of your concerns
regarding our SuperAmerica store located in Roseville, MN.
Confronting a potentially armed robber could have serious consequences
for employees and customers. While it is regrettable this situation
occurred, it is important that we have and enforce policies to ensure
the safety of all our employees and customers during a potentially
dangerous situation.
Please understand that personnel issues are very sensitive and strictly
confidential. Be assured that appropriate management personnel have been
made aware of your comments and concerns.
We appreciate your concern as well as your patronage, and hope that you
will continue to be one of our valued customers.
Sincerely,
Speedway SuperAmerica
Customer Service
What I know is that your policy is for your employees to do nothing while someone is being beat to death.
I and my family will not go to a business that fires people for being a hero. I or my family could have been the victim.
I have personally risked my life to save others, why because I know they would do the same for me. What I now know is your company fires people who risk their lives to save others.
The man grabed the perp to stop him. The perp got away. Speedway fired the employee for violating their policy of taking no action.
If you shop at Speedway and someone trys to hurt you their policy is to take no action. Do you think the perps will favor Speedway?
Feel free to forward.
Here is their response.
From: sailsmen [mailto:sailsmen]
Sent: Friday, May 09, 2008 11:19 AM
To: Customer Service, SSA
Subject: Feedback From Speedway.com Sent to: Customer Service
Name: xyz
Email: sailsmen
Phone:
Address1: Address2:
C ity: State:
Zip Code:
SR Card:
Comments: I am outraged that you would fire an employee, Mark for
attempting to save the life of a fellow employee.
What you have publicly stated is that if a customers life is at stake
your employees are to take no action!
I drive all through out the South East. I will no longer give you my
money, nor will my family.
I cannot give money to a company whose policy it is for employees to
stand by and watch people be beaten to death.
"Evil prevails where good men do nothing".
Sincerely. A former customer.
From: "Customer Service, SSA" <CustServ***ALLC.Com> Save Address Reminder
To: <sailsmen>
Subject: RE: Feedback From Speedway.com Sent to: Customer Service
Date: Friday, May 09, 2008 1:56:33 PM [View Source]
Thank you for contacting us and making us aware of your concerns
regarding our SuperAmerica store located in Roseville, MN.
Confronting a potentially armed robber could have serious consequences
for employees and customers. While it is regrettable this situation
occurred, it is important that we have and enforce policies to ensure
the safety of all our employees and customers during a potentially
dangerous situation.
Please understand that personnel issues are very sensitive and strictly
confidential. Be assured that appropriate management personnel have been
made aware of your comments and concerns.
We appreciate your concern as well as your patronage, and hope that you
will continue to be one of our valued customers.
Sincerely,
Speedway SuperAmerica
Customer Service
What I know is that your policy is for your employees to do nothing while someone is being beat to death.
I and my family will not go to a business that fires people for being a hero. I or my family could have been the victim.
I have personally risked my life to save others, why because I know they would do the same for me. What I now know is your company fires people who risk their lives to save others.