BigMerc
08-25-2003, 02:43 PM
I want to clarify the Trilogy position about this forum. I do this at the risk of getting thrown off the forum apparently. I want to state first I am not berating or attempting to insult your company.
If I understand your post correctly, We are no longer allowed to question anything that you place on this forum (anything damaging to the company. as quoted) If you list something and someone points out a mistake or takes an opposite opinion, this is not going to be allowed.
I know the general idea of WHY you placed this rule, as some cannot argue a point correctly, and are somewhat childish. But to enforce such a rule is counterproductive to any advancement to your company or product. The exchange of viewpoints and to point out shortcomings can be beneficial to any company willing to listen. If you have missed a refinement of a product or someone has a better idea of customer service WHY would you not want to employ those ideas? You by listening to your customer base can only benefit.
You took exception to some of the things I have said prior, and I don't know how the best to express my thoughts that they were not a slam on you, or an attempt to bad talk you or your company. But the facts as I saw them. If more than one person noted the same thing, would you not want to know this? By correcting that problem you can only do your company good.
If this is not your policy please amplify your position. If it is the way you see them, I don't see that that would be a company I personally would want to be associated with. If I am wrong please correct me.
If I understand your post correctly, We are no longer allowed to question anything that you place on this forum (anything damaging to the company. as quoted) If you list something and someone points out a mistake or takes an opposite opinion, this is not going to be allowed.
I know the general idea of WHY you placed this rule, as some cannot argue a point correctly, and are somewhat childish. But to enforce such a rule is counterproductive to any advancement to your company or product. The exchange of viewpoints and to point out shortcomings can be beneficial to any company willing to listen. If you have missed a refinement of a product or someone has a better idea of customer service WHY would you not want to employ those ideas? You by listening to your customer base can only benefit.
You took exception to some of the things I have said prior, and I don't know how the best to express my thoughts that they were not a slam on you, or an attempt to bad talk you or your company. But the facts as I saw them. If more than one person noted the same thing, would you not want to know this? By correcting that problem you can only do your company good.
If this is not your policy please amplify your position. If it is the way you see them, I don't see that that would be a company I personally would want to be associated with. If I am wrong please correct me.