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View Full Version : Are you satisfied with the build quality and dealer service with your Marauder?



Peter
03-27-2010, 01:31 PM
Are you satisfied with the build quality and dealer service with your Marauder?

Now that Mercury Marauders are 6-7-8 years old, are you pleased with the quality of your Marauder and the service you receive from your dealer?

You can either use the poll or/and write your own experiences good or bad.

-Matt-
03-27-2010, 01:36 PM
are you kidding me? HELL YEAH!!

LeoVampire
03-27-2010, 02:10 PM
Other than the OEM tire's waring faster than I would have liked, the leak on the rear end cover and 1 door window switch that stoped lighting up the car has never done me wrong.

My dealership is the best and went out of their way to make sure I got the car and has always given me a new Loaner to use when I give it to them to service and always has it back to me in a day.

Mr. Man
03-27-2010, 02:25 PM
Overall the MM has been good. Starting to show it's age with squeaks and rattles now. Going to have to track them down to fix. Having fun now with mods and such as it is no longer a DD. Only wish there were more aftermarket goodies I could get. Sometimes I envy the Mustang crowd because they have so many choices available to them.

LeoVampire
03-27-2010, 02:31 PM
Overall the MM has been good. Starting to show it's age with squeaks and rattles now. Going to have to track them down to fix. Having fun now with mods and such as it is no longer a DD. Only wish there were more aftermarket goodies I could get. Sometimes I envy the Mustang crowd because they have so many choices available to them.


+1

I second the Mustang thing vs our cars and how much more it is for us to get and do something due to lack of interest.

LSp8
03-27-2010, 02:36 PM
By far the best vehicle I have ever owned. DD for only one year for 30k mile but never ever gave me any issues other than the rear oem tires wearing in the middle and all the attention from girls, police, car thieves and every other guy that's into cars. My dealer was great. Never needed service from them since I do all my PM stuff myself and I bought the extended warranty that I don't think I'll need; "knock on wood".

breeze
03-27-2010, 03:13 PM
if i had a chnce to choose a MM over a bmw or any high-dollar car id pick the MM 8or9times out of 10...my bro-in law just bought a 09 hyudai, i dnt like it because its not a MM or just a panther platform.lol...built tuff and easy to mantain...oh, and my dealer sucks ass. they are good to u but as soon as u buy the care they dnt want to deal with u again.

a_d_a_m
03-27-2010, 03:52 PM
Being a 3rd owner, I realize that some of the stuff about my car is dependent on the care it received prior to my owning it. However, I feel that the previous two owners did a great job on keeping up with the car.

The only thing that I am a little bummed about is the bad paint. But the car drives amazing and still turns heads, and everything works on it. I can't complain.

musclemerc
03-27-2010, 03:57 PM
Yes, Yes, and Yes! I got her new and all this time has passed and she's still super quiet going down the road. Well built and well maintained. Love my Merc. :burnout:

Kennyrauder
03-27-2010, 07:44 PM
Peter, Like I told you my Ford Store loves & reveres my Marauder. 1 dedicated technician that has done all the work. I really think I have a family of people that look after my Marauder. I am so blessed. Ford should take a study here on customer relations, I love TIMBERLAND FORD!!!!!!!!Timmins Ontario Canada!!!! ! 705 268 FORD !!!!!!!!!!!!!

lastdaze04
03-27-2010, 08:51 PM
LCM problems, Radio problems, soft axles, adjustable pedals that don't adjust, Wacky wiper syndrome, brand new and some shooting the blues,
heater problems, shifter problems, alignment problems untill "carfixer" figured it out,bad paint, and the list goes on... really a high quality car???? go figure. The only reason I like mine is because its "Trilogized",it looks tougher than s**t, and has 4 doors. Its like having your cake and eating it too. I voted NO!!! Flame away. I'm tellin ya how I sees it!! FWIW.
Rick

Go2GuyFL
03-27-2010, 09:02 PM
I've been yearning to own Marauders since the day they were available; just didn't think I could afford them nor wanted to finance a high valued daily driver. At the time, I was an outside advertising sales rep for local media and racked up 20K miles a year on roads riddled with holes. Now, I spend most of my driving time on Florida's highways as does my wife.

The cars are never serviced by our local stealers ... performance enhancements by Dennis Reinhart in Orange Park, FL and regular maintenance by Advanced Automotive in Port Orange, FL. I met both Jimmy and Charlie before they opened their own shop almost a decade ago when they were at our local Blue Oval certified Ford stealer.

Motorhead350
03-28-2010, 01:45 AM
I wish the aftermarket parts were as good as Ford quality. This car has done great and converted me over from a Chevy guy.

Bluerauder
03-28-2010, 05:11 AM
Six (6) + years and counting ..... I am still very happy with my MM. :up:

FastMerc
03-28-2010, 05:55 AM
Yes I am very happy with the car and service. The only thing I dont like lol is those letters from dealers wanting me to trade it in cuz of the low miles,lol :D

W4LTD
03-28-2010, 06:50 AM
Choices given:
Yes. The Marauder exceeds my expectations and is a high quality car.
No. The Marauder does not exceed my expectations and is not a high quality car.

How about a third choice?

Neither. The Marauder meets my expectations for an American-made sedan.

guspech750
03-28-2010, 07:01 AM
:cool5:Well its only been over 1 year of ownership but I give it a big:up:

Bradley G
03-28-2010, 09:04 AM
I have not had dealer repairs since the warranty went out.
I did have my share of repairs in 6 1/2 years and 90K

Ktorres1
03-28-2010, 11:19 AM
Other than some minor stuff it's a hell of a ride!

SC Cheesehead
03-28-2010, 01:58 PM
Other than minor electrical issues, I've had good luck with both my DTR and my DBP.

Motorhead350
03-28-2010, 05:26 PM
I had a dream I had a second one. Also black... cool!

J D
03-28-2010, 08:30 PM
Look, I love my Marauder and it'll stay with my through thick and thin, kinda like Conan O'Brian's Taurus, but I must say that build quality is only so so.

All the big things, like the engine, body, and glass is great but its the little things that kinda get to me when I sit and ride for a long time in her. First off the most recent and most jarring thing that has happened so far is that my radio has died. From what I have been able to glean from the search function is that there was a bad solder joint on the Frequency locking circuit or something like that.

Second is how the car won't fully shift into reverse unless I push forward on it till I hear the engaging sound. Now this may have been something Ford put in for the more senior users for so they don't slip into reverse by accident, and its easily fixed by the tightening of a wire but still.

Then there's the up light on the window toggle on armrest that went out a little while after I got the car. Again, a bad solder joint from the factory, one of these days I'll pull it out and solder it myself but it should have been right from the get go.

The paint is also just ok, its got the start of some of the clear fading out on the roof, and its not as smooth and even as the paint of some of my friends cars.

In the end my paint isn't blistering, my wipers aren't going haywire, and the LCM seems to be fine and holding, but its the little things. And on my most recent road trip I seem to have found an odd rattle coming from near the driver side C Pillar.

But what people today have to remember is that majority of the parts are made by the lowest bidder.

All in all though I'd say that the Marauder MEETS my expectations for what I was looking for. A fast, domestic, unique, head turning car that can be adapted to meet life challenges as I face them, from College student, to wandering traveler, to family man, to old codger with an M1 Garand telling some punk kids to get off my lawn.

juno
03-29-2010, 06:04 AM
LCM problems, Radio problems, soft axles, adjustable pedals that don't adjust, Wacky wiper syndrome, brand new and some shooting the blues,
heater problems, shifter problems, alignment problems untill "carfixer" figured it out,bad paint, and the list goes on... really a high quality car???? go figure. The only reason I like mine is because its "Trilogized",it looks tougher than s**t, and has 4 doors. Its like having your cake and eating it too. I voted NO!!! Flame away. I'm tellin ya how I sees it!! FWIW.
Rick

I love the car, but I have to agree 100%. Not high quality at all.

LordVader
03-29-2010, 09:40 AM
Overall I am happy with the car despite axles, LCM module, power steering pump, front window control (passenger), the tires and paint. Still love to drive the beast despite the flaws.

Granite
03-29-2010, 10:42 AM
bought mine in '05 with about 9k on the clock, now sitting at 125K and loved every mile, my only gripe is the tire wear and the LCM problems (thanks for the fix fastblackmerc). I love the car to death, i tell everyone i'm gonna ride until the wheels fall off...literally...then i'll bolt them back on and ride some more! ::WOOT::

tbore007
03-30-2010, 11:55 AM
lcm problems, radio problems, soft axles, adjustable pedals that don't adjust, wacky wiper syndrome, brand new and some shooting the blues,
heater problems, shifter problems, alignment problems untill "carfixer" figured it out,bad paint, and the list goes on... Really a high quality car???? Go figure. The only reason i like mine is because its "trilogized",it looks tougher than s**t, and has 4 doors. Its like having your cake and eating it too. I voted no!!! Flame away. I'm tellin ya how i sees it!! Fwiw.
Rick

+++++++++1

abdoo
03-30-2010, 12:03 PM
Are you pleased with the quality of your Marauder and the service you receive from your dealer?

Yes but and the service you receive from your dealer? no becuse my dealer not

Provides Parts

I hope you understand me


thank you

Egon Spengler
03-30-2010, 12:04 PM
The only issues with my marauder are my own fault! Gotta blame the driver not the car on this one!

Peter
03-30-2010, 01:23 PM
Okay, here is my two-cents (or 1.9 cents for you Americans!)

First off here is my(rather long) OASIS report for my Marauder;



Build date:10/23/02
Delivery date:10/21/03
vehicle has no recalls or CA type emissions
OASIS shows a 7/120000km PremiumCare policy w/no dedutible. This policy can be had for a small fee with the permission of the policyholder.

Warranty repair history:
Formula Ford Lincoln Sales LTD (Pickering, ON)
11/7/02 @ 239 miles
refinished right 1/4 panel (discolored)
10/1/03 @ 305 miles
replaced left front seat belt assy (air bag light on)
East-Court Ford Lincoln Sales LTD (Toronto, ON)
3/1/06 @ 23171 miles
replaced left rear brake light bulb (burnt out)
replaced multi-function switch (turn signals inop)
repaired wiring to park interlock switch (will not come out of park)
3/15/06 @ 23307 miles
repaired loose connector to crank sensor (long crank to start)
replaced t-stat and burped cooling system (no heat with coolant leak and possible overheat)
9/11/06 @ 27823 miles
repaired wiring to power door lock circuit (autolock intermittent)
replaced battery (no start, had to jump start at times)
9/28/06 @ 27877 miles
replaced ignition lock and reprogrammed keys (no start)
11/15/06 @ 29024 miles
REPLACE POWER STEERING RACK DURING REPLACEMENT OF POWER STEERING RACKTIE ROD WOULD NOT COME UNDONE/TIE ROD END REQUIREDAND REPLACED BUSHING FASTNER SEIZED INTO SUBFRAME ATUSED TO RE AND RE DRIL AND REPLACE HARDWARE 6 DAYS NEEDED FOR RENTAL
(CHECK FOR POWER STEERING LEAK (L68))
replaced left side outer tie rod end (noise from front end)
replaced air suspension compressor (suspension very bumpy over bumps)
Varsity Lincoln Mercury (Novi,MI)
7/24/07 @ 36063 miles
replaced alternator (guage showing low voltage)
Markville Ford Lincoln LTD (Uniontown, ON)
11/21/07 @ 40638 miles
repaired wiring to cd changer circuit (cd changer inop)
replaced keyless entry pad (has to enter code 3-4 times before doors unlock)<---that's a new one
replaced rack and pinion assy and corrected toe (CHECK OPERATION OF STERRING HARD TO KEEP THE CAR ON THE ROAD WHEN CHANGING LANES THE CAR BOUNCES SLIGHTLY TO THE LEFT AND STEERING WHEEL HAS TO BE CORRECTED)
7/10/08 @ 46822 miles
replaced a/c control head (heat and a/c come out of defrost only)
11/5/08 @ 50063 miles
replaced keyless entry pad (have to push down hard on keypad to work intermittent)
80569 CAUSAL 8C607 CC 42 8621B 0.3 8621A 0.6 8575B1 0.6 8287A 0.5 DIAG INOPERTIVE ENGINE COOLING FAN AND POOR COOLING SYSTEM FLOW ENGINE OVERHEATING.REPLACED ENGINE COOLING FAN ASSEMBLY AND ENGINE THERMOSANT AND LOWER RAD HOSE CLAMP.CORRECTED ENGINE COOLING FAN OPERATION AND COOLING SYSTEM FLOW.BLEED COOLING SYSTEM ROAD TEST OK.
(CHECK FOR ENGINE OVERHEATS, TEMP GUAGE GOES TO H & USUALLY SAME TIME LOST HEAT COMPLETELY, HAS TO KEEP STOPPING, HAPPENED MANY TIMES YESTERDAY)
replaced EGR valve (hesitation on acceleration, sometimes jerks on accel)
Jack Demmer Lincoln Mercury (Dearborn, MI)
1/26/09 @ 53557 miles
86209 42 ROAD TESTED THROTTLE STICKING AND HISTATION EEC TEST KOEO PASS KOEC PASS KOER PASS,DCL MONITOR ROAD TESTED REPLACE AIR CLEANER BOX NOT SEAL MAF SENSOR READING TO LOW REPLACE THROTTLE BODY STICKING CLEAN KAM ROAD TESTED OK 3472
(LACKS POWER ON TAKE OFF FROM A STOP, THEN IT CATCHES AND LURCHES FORWARD, $96.00 DIAG)
East-Court Ford Lincoln LTD
2/4/09 @ 53939 miles
replaced blower controller and repaired wiring to ciruit(no heat blower inop)
Donway Ford Sales LTD (Scarborough, ON)
12/11/09 @ 65260 miles
HIGH COOLING SYSTEM DIAG FOUND THERMOSTAT NOT OPERATING PROPERLY REPLACE THERMOSTAT AFTER REPLACEMENT THERMOSTAT HEAT BLOWING PROPERLY AT 55 60 C AT VENTS
(CHECK AND REPORT ON ENGINE OVERHEATS REPORT TEMP GUAGE GOES TOO)
replaced power mirror switch (driver mirror does not go up or down)


As you can tell from the OASIS report, the build quality isn't too good.

Dealer service is hit-or-miss.
However, Jack Deemer Lincoln-Mercury gave me the best service I had ever received during ownership of my MM.

Even though this car has it's faults it still is the best car I had ever owned. However, I voted no on the poll.

ckadiddle
03-30-2010, 03:07 PM
I have had about the same issues with the MMs as I had with the CV/GMs I owned prior. So, build quality is as I expected. Engine, trans, drivetrain have been solid performers. Power windows, A/C, wacky wipers, wacky LCMs etc are annoying but don't make us love Marauders any less. I have perverted yet another wife into a V8 only driver. Long Live The Mighty V8 !!!

dj_pizm
03-30-2010, 05:42 PM
2nd Owner... The marauder is great. I loved Lincoln/Mercury dealer serv. in Miami on nw 7 ave. & 81 st. before they closes... but I Hate the metro Ford Dealership on nw 7 ave & 88 st. I have had a few problems on my way to 56k miles...

napolitano
03-30-2010, 06:10 PM
I'm very satsfied with the mm, and very dissatisfied with dealership work ethics. I bought new tires and had the dealer mount and balance them. I asked if they would remove the old adhesive from the stickon weights, I would tip them for doing so, they never did. They scratched my rim. And worst of all when they came to get in my mm they had on latex gloves on with grease all over them, although they did use a red shop rag to grab the steering wheel, but they did not put a plastic sleeve over the leather seats. I thought the sleeve was common at dealerships. I was furious and spoke to the owner, he said his guys did not scratch the rim and they do not use plastic sleeves over the seats and he did use a rag to drive it. He blamed the scratch on the last tire shop who installed them. Funny thing is that they were still original tires from 2003. Never go to Lakeland Jenkins mercury dealership.

not5-0
03-31-2010, 07:41 PM
Ive had mine for almost 5 years and i've had some issues but nothing major. I go to Margate Lincoln Mercury for service and they are by far the best dealer I've experienced ever as far as customer service and quality of work. In fact I've only had one service advisor the entire time I've owned the car which is pretty amazing too.


build quality-7
dealer service 10
fun to drive-10

dakslim
04-01-2010, 06:54 AM
LCM problems, Radio problems, soft axles, adjustable pedals that don't adjust, Wacky wiper syndrome, brand new and some shooting the blues,
heater problems, shifter problems, alignment problems untill "carfixer" figured it out,bad paint, and the list goes on... really a high quality car???? go figure. The only reason I like mine is because its "Trilogized",it looks tougher than s**t, and has 4 doors. Its like having your cake and eating it too. I voted NO!!! Flame away. I'm tellin ya how I sees it!! FWIW.
Rick

Hopefully won't have any more problems with the axles...heater problems fixed with "o" rings...shifter problems fixed with Xcal 2...will repaint eventually and lastly 2 window button lights not working. Other than that, I love this car.:beer:

Haggis
04-01-2010, 06:58 AM
Other than that, I love this car.:beer:

That's what she said.




















B*O*O*M!!!!

dakslim
04-01-2010, 07:04 AM
that's what she said.





















b*o*o*m!!!!


g*r*o*a*n!!!!!!!!!!!!!!!!

stryker
04-01-2010, 03:03 PM
:cool: Greetings PETER from "La isla del encanto"

JamesHecker
04-02-2010, 09:09 PM
I absolutely love my Marauder!

I have had nearly every problem you can think of with it except major systems.

Axles-twice
Alignment-resulting in replacing front tires too early
5th set of rear tires in 82,000 miles (Ok..not all of that is the tires fault)
Leaking headlights
Dead Radio
Non working windows...three out of the four at various times
PCM had to be replaced (rendering my chip useless 'cause the new one was different code)
Insane multi control switch-wipers coming on by themselves
The paint is absolutely awful
Dead Radio...again
Non working windows...again after repair


I am sure there is some stuff I am forgetting, but inspite of all that...I love this car!

It is a kick to drive. It really woke up with the Stage two mods. It is a big, sleek, fast, awesome cruiser, and I love it!

Dereck
04-04-2010, 11:40 AM
Hi Guys

The Marauder is a great looking car but for build quality it's a piece of junk.

Regards

Dereck

musclemerc
04-04-2010, 11:43 AM
Hi Guys

The Marauder is a great looking car but for build quality it's a piece of junk.

Regards

Dereck

With comments like that maybe you should chime in little less. :flamer:

NATEHAWK
04-04-2010, 11:52 AM
The Marauder is the best.

bawazir
04-04-2010, 12:03 PM
Not happy with quality & the performance. This car should came stock with spoiler, Eaton S/C, and a heated seat.
and about the Quality the leather is ***** it get easily wrinkled if you dont take care of it, specially the rims need re chormed job every now here and than

DOOM
04-04-2010, 12:07 PM
This car should came stock with spoiler, and a heated seat.


Mine did!!!

Peter
04-04-2010, 12:11 PM
Hi Guys

The Marauder is a great looking car but for build quality it's a piece of junk.

Regards

Dereck

Would you care to elaborate?

DOOM
04-04-2010, 12:12 PM
and about the Quality the leather is ***** it get easily wrinkled if you dont take care of it , specially the rims need re chormed job every now here and than


Key words right there!!!

How often do you re chrome your wheels??? :confused:

bawazir
04-04-2010, 12:14 PM
Key words right there!!!

How often do you re chrome your wheels??? :confused:

But your car did not come with a full size spare tires nor a sunroof

bawazir
04-04-2010, 12:17 PM
Doom why your car look so clean, is it because you don't drive it ?

bawazir
04-04-2010, 12:19 PM
damn Doom, you swaped that motor quick with cobra block,

DOOM
04-04-2010, 12:46 PM
But your car did not come with a full size spare tires nor a sunroof

You said heated seats and spoiler in your firsf post!

Who the hell is talking about full size spares and sun roof.

Weaver
04-05-2010, 05:21 PM
Love the car. The paint and dealership could be better, though..

96DiamondVIII
04-06-2010, 08:35 PM
I've had the car ('03 300B SB)for about 3.5 years now and put over 50K miles on it (sitting on about 96K) and I've been, for the most part, happy with the quality. I've had some minor issues--the lights on the seat heater button don't work most of the time and flicker when they do, the lights on the front window switches no longer work, had to replace the blower fan speed control module, front passenger window is getting scarily slow, center console storage bin cracking around the edges, and the usual wonky alignment. Plus the little things like less than top-quality leather (though I should condition it more often than I do), the squeaks and rattles that a nearly 100K mile car will inevitably have (though I feel it has more than its share, even for a domestic), and an odd chirpy squeak from the hood over bumps that will not go away.

But really those are minor quibbles--engine/trans/drivetrain have been rock solid, other than a thermostat that was replaced under extended warranty. No paint problems (other than some factory imperfections), no leaks, clearcoat in great shape, no issues with the lights, wipers, or radio, rims still look great. Knock on wood! All in all I say good job Ford--maybe mine was just built on a good day though. Dealership was okay, didn't wow me but didn't piss me off--but they got downsized. Since it's out of warranty anyway, independent mechanics or doing the work myself are the order of the day now.

Peace2Peep
04-07-2010, 08:40 AM
I have totally hated most Ford service sessions. Although Ford has force-fed a bunch of trainng on SVT, the best of many of their advisors and mechanics know very little about Marauders and the aftermarket. Why dont people that work at a dealership "Love" or even "Like" cars? The paint is terrible! For a $30K car that is unacceptable. I must say that it IS VERY dependable and I love it!

Stranger in the Black Sedan
04-07-2010, 09:03 AM
There's no option for "medium" - build quality could be a lot better but doesn't ruin the car for me

Newt
04-10-2010, 09:07 PM
Yep, really like mine, only one little problem that seemed to resolve itself.
Try to do the PM myself with money being tight these days

Vortex
04-13-2010, 06:55 AM
The build quality is fine, the dealership folded years ago... :(