Lighting Control Module Recall

[frdwrnch]

Hot off the press! Ford just announced a recall 14N01 for extended coverage on LCM's for 15 years or 250,000 miles on 2003-2005 Crown Vics and Grand Marquis/Marauder. This does not mean they are replacing all of them. Only if the headlamp off condition exists. Refunds are available for those who have replaced the LCM's if you can provide a reciept to your local dealer who will administrate the refund. They will not refund for a LCM "repair". This is a bummer for most of us who fixed our own. Good luck guys!

[slickster]

Oh now they do it lmao. Yeah they have to refund at least a few hundred thousand $

[Mr. Man]

Good to know.

[whitey]

Holy crap, finally they did something of moral value. I wonder if they are replacing it with another 10A relay? I could care less about the $10(even cheaper off of ebay) spent to permanently fix it.

[Mr. Man]

^^^^^ What size relay should have been used? Is there a way to tell what size relay the LCM has by looking at it or do you need to open it up?

[stevengerard]

wow, this is good news for us procrastinators:)

Mine didn't start going until last year and then only once in a while. Lately its been happening more and more. It seems if I turn my brights on, then the left hand turn signal they go back on - most of the time. But I was just facing the fact I would need to fix it.

[whitey]

^^^^^ What size relay should have been used? Is there a way to tell what size relay the LCM has by looking at it or do you need to open it up?

Im not sure what size should have been used, but the stock one is rated for 10A. The relay you need to have me fix it for free;) is a 30/40A relay and a harness. It doesnt matter if they are 'heavy duty' because your not going to ever pull close to 30 or 40 Amps through it.if you guys need more help finding the relay, search ebay for' 30/40 amp relay with harness'. A 4 or 5 pin relay will work, the 5th pin has nothing going to it, therefore ill just cut the harnesses wire for that pin. Its so easy, ever cer0413 can do it:D...i showed him how in Louisville.

[Ken]

Does the LCM have any effect on the driving lights?

[whitey]

Im pretty sure it does ken. Whats the issue?

[Zack]

I'll fix my own when it goes bad

[VMARAUDER]

I'll fix my own when it goes bad

What he said

[lji372]

I'll fix my own when it goes bad

Hopefully it goes quicker than the hid install :P

[Limited360]

Hopefully it goes quicker than the hid install :P

+1 on this!!! :violin:

[Ken]

Im pretty sure it does ken. Whats the issue?The driving lights didn't always come on, wasn't the bulbs, now I haven't noticed them on in a long time. (High beams off!)

[fastblackmerc]

The driving lights didn't always come on, wasn't the bulbs, now I haven't noticed them on in a long time. (High beams off!)

Try tapping the LCM. If the lights start working the LCM needs to be repaired or replaced.

[fastblackmerc]

I wonder what is different in the new LCM?

[vegasmarauder]

Maybe they just plug in that Dorman LCM repair part (made now with a Ford logo?..LOL )that goes between the LCM and the harness connectors? It has a relay embeded in it to take the place of the internal one.

I do believe one of the cars had one done at the dealer for about $500. I'll have to go through 11 years of receipts now...

[69marquis conv]

The driving lights didn't always come on, wasn't the bulbs, now I haven't noticed them on in a long time. (High beams off!)

Power for the running lights goes through a separate relay in the LCM than the headlight relay, so you can lose running lights just as you can lose headlights when a relay in the LCM fails. I have replaced two of the four relays in the LCM in one of our GMs (One for the headlights. one for the running lights).

[capt512]

Now if we can get them to warranty the cracking clearcoat lol

[tbone]

My lights turned off ONCE. Good enough for me to get a new free one.

They ought to announce a recall on the crappy paint jobs......

[ChiTownMaraud3r]

Hahaha, looks like the criminal investigation of GM knowing their crap was faulty is now pressuring Ford to fix their ****!

[jsignorelli]

Is the Fan Control Module and that crappy radio next on their list of recalls?

I guess all the problems GM is having with Congress has inspired the Good Ole Boys at Ford in Dee Troit.

[mnrauder]

Where do I find my LCM?

[tbone]

It's usually only safety related issues that prompt recalls. BCM's, radios, paint jobs etc. usually don't count.

I just put my VIN in Ford's recall website and nothing shows up.

Try it.
http://owner.ford.com/servlet/ContentServer?pagename=Owner/Page/RecallsPage

[tbone]

Maybe they just plug in that Dorman LCM repair part (made now with a Ford logo?..LOL )that goes between the LCM and the harness connectors? It has a relay embeded in it to take the place of the internal one.

I do believe one of the cars had one done at the dealer for about $500. I'll have to go through 11 years of receipts now...


Here's that Dorman repair info with a video. Cheap. Only $70. That's probably EXACTLY what Ford will do.

http://www.rockauto.com/catalog/moreinfo.php?pk=3388359&cc=1387829

[fastblackmerc]

Where do I find my LCM?
Under the dash to the right of the steering column.

[Ken]

Power for the running lights goes through a separate relay in the LCM than the headlight relay, so you can lose running lights just as you can lose headlights when a really in the LCM fails. I have replaced two of the four relays in the LCM in one of our GMs (One for the headlights. one for the running lights).Thank You, One car lost its headlamps, the other lost its driving lamps.

[stevengerard]

I have Daylight Running Lights would that mean I have a different LCM or are DRLs controlled by a different module?

[fastblackmerc]

I have Daylight Running Lights would that mean I have a different LCM or are DRLs controlled by a different module?

Same LCM......

[kernie]

Hot off the press! Ford just announced a recall 14N01 for extended coverage on LCM's for 15 years or 250,000 miles on 2003-2005 Crown Vics and Grand Marquis/Marauder. This does not mean they are replacing all of them. Only if the headlamp off condition exists. Refunds are available for those who have replaced the LCM's if you can provide a reciept to your local dealer who will administrate the refund. They will not refund for a LCM "repair". This is a bummer for most of us who fixed our own. Good luck guys!


Awesome!

Mine is original which means it is likely overdue for failure.

:beer:

[Marauderjack]

Mine failed in 2005...turn signals quit!!:mad2:

Replaced under warranty and still working fine??:confused:

I expect it to fail any day now but this thing just keeps on going....253K miles and still does the ole.....:burn: ......pretty darn good!!:beer:

[ncmm]

Hot off the press! Ford just announced a recall 14N01 for extended coverage on LCM's for 15 years or 250,000 miles on 2003-2005 Crown Vics and Grand Marquis/Marauder. This does not mean they are replacing all of them. Only if the headlamp off condition exists. Refunds are available for those who have replaced the LCM's if you can provide a reciept to your local dealer who will administrate the refund. They will not refund for a LCM "repair". This is a bummer for most of us who fixed our own. Good luck guys!

finally. . .good to know, thanks for the info

[IwantmyMMnow!]

I'd rather they make a run of front and rear bumper covers....500 each. They don't even have to be painted.

We have the means to get our LCMs fixed....:shake:

[jsignorelli]

Here is my question. Will Ford be replacing the LCM with another crap filled unit?

Jim rebuilt mine and he used American parts.

[stevengerard]

Went to the dealer during lunch they were surprised I was in as the letters have not gone out. Of course they couldn't get to my car so i made an appointment for Thursday. Been so long since I've been to a dealer, when did they start charging you for looking into what could be their problem. They said I had to sign for a $119 inspection fee which will be waived if it turns out my LCM throws off DTCs. I sure hope it does and expect it to but....

They said they have a LCM in stock so I'm guessing they are just swapping it out. Maybe I'll ask them to see the new one and the old one so that I can compare the insides. What should I look for - if they let me.

[jwibbity]

Went to the dealer during lunch they were surprised I was in as the letters have not gone out. Of course they couldn't get to my car so i made an appointment for Thursday. Been so long since I've been to a dealer, when did they charge you were looking into what could be there problem. They said I had to sign for a $119 inspection fee which will be waived if it turns out my LCM throws off DTCs. I sure hope it does and expect it to but....

They said they have a LCM in stock so I'm guessing they are just swapping it out. Maybe I'll ask them to see the new one and the old one so that I can compare the insides. What should I look for - if they let me.

why not just repair yourself or have one of the many members here "repair/upgrade" it for you?!?

[88LTDCV351]

What if one bought thier own LCM from a Ford stealership and installed themselves (must have been a few years ago)? Can i get a refund on the part cost?

[fastblackmerc]

Went to the dealer during lunch they were surprised I was in as the letters have not gone out. Of course they couldn't get to my car so i made an appointment for Thursday. Been so long since I've been to a dealer, when did they charge you were looking into what could be there problem. They said I had to sign for a $119 inspection fee which will be waived if it turns out my LCM throws off DTCs. I sure hope it does and expect it to but....

They said they have a LCM in stock so I'm guessing they are just swapping it out. Maybe I'll ask them to see the new one and the old one so that I can compare the insides. What should I look for - if they let me.

You have to take it apart to see what is different inside. I highly doubt they'd let you do that.

If you pay the $119.00 and they don't find any LCM related DTC's then your out $119.00 and you don't get a new LCM... what a racket!

[RF Overlord]

...and I bet they just replace them with the same old under-designed junk, but this way they can reply to the NHTSA that they DID something. :rolleyes:

I would rather pay Jim his price to fix it correctly than get a free one that is still substandard and will fail AGAIN.

[whitey]

I would rather pay Jim his price to fix it correctly than get a free one that is still substandard and will fail AGAIN.

Ask cer0413 how much i charged him to fix his at Louisville .;)....and check out my signature too :eek:

[fastblackmerc]

...and I bet they just replace them with the same old under-designed junk, but this way they can reply to the NHTSA that they DID something. :rolleyes:

I would rather pay Jim his price to fix it correctly than get a free one that is still substandard and will fail AGAIN.

Thanks Bob!

[Spectragod]

...and I bet they just replace them with the same old under-designed junk, but this way they can reply to the NHTSA that they DID something. :rolleyes:

I would rather pay Jim his price to fix it correctly than get a free one that is still substandard and will fail AGAIN.

Nice shameless plug for a vendor.......:shake:

[RF Overlord]

Nice shameless plug for a vendor.......:shake:Why is promoting our supporting vendors a problem for you?

[fastblackmerc]

Why is promoting our supporting vendors a problem for you?

He's got a problem with me..... What it is I don't know and I don't care.

[whitey]

Why is promoting our supporting vendors a problem for you?

Because its $5 in parts off of ebay:dunno:

[fastblackmerc]

Because its $5 in parts off of ebay:dunno:

I repair about 3 LCMs a week. If people didn't think it was a good value I wouldn't be repairing all of those now would I?

[Limited360]

Because its $5 in parts off of ebay:dunno:


+1 on this...

Plus a soldering iron and some skills...


Sent from my iPhone using Tapatalk so I may sound retarded.

[fastblackmerc]

+1 on this...

Plus a soldering iron and some skills...


Sent from my iPhone using Tapatalk so I may sound retarded.

Which a lot of people don't have.

[Limited360]

Which a lot of people don't have.


Indeed people do not have these skills...

Just got my new variable control Weller iron myself... Decided I needed the better model. Needed the variation in tip sizes too.

Regardless it's a great service for those in need.


Sent from my iPhone using Tapatalk so I may sound retarded.

[whitey]

I repair about 3 LCMs a week. If people didn't think it was a good value I wouldn't be repairing all of those now would I?

Its a good value, but $0 is better:P

[Limited360]

Its a good value, but $0 is better:P


Indeed. Everyone likes freebies!


Sent from my iPhone using Tapatalk so I may sound retarded.

[BLACKMARAUDER04]

Will they refund if an outside Ford extended service policy paid for it?

[fastblackmerc]

Will they refund if an outside Ford extended service policy paid for it?

Check with your Ford dealer.

[Spectragod]

Why is promoting our supporting vendors a problem for you?

As a supporting member, I voiced my opinion because a owner shouldn't be playing favorites. Ford stepped up, will warranty the LCM's for 15 years, who cares if you have to get it replaced 2 or 3 times if it costs you nothing. Speaking of nothing...... there are several members on here that will fix them for -$0-, yet no suggestions for someone to use them.

I am quite sure myself and others are more than qualified, I just choose not to take members money, the whole purpose of a "club" is for members to help one another, usually money is not exchanged in said transaction.


He's got a problem with me..... What it is I don't know and I don't care.

Is that a question you actually want answered?

[RF Overlord]

As a supporting member, I voiced my opinion because a owner shouldn't be playing favorites. I fail to see how promoting a supporting VENDOR is "playing favorites". AFAIK, Jim is the only supporting vendor offering LCM repair, so who else would we promote? If someone else wants to get props, they can become a supporting vendor, too.

[Spectragod]

I fail to see how promoting a supporting VENDOR is "playing favorites". AFAIK, Jim is the only supporting vendor offering LCM repair, so who else would we promote? If someone else wants to get props, they can become a supporting vendor, too.

UHHHMMMMM, Ford maybe, since they are fixing for no cost. It wouldn't make good sense to become a "vendor" to do free work, your not a vendor if your not running a business.

[RF Overlord]

UHHHMMMMM, Ford maybe, since they are fixing for no cost.That's assuming they're actually FIXING the problem, by providing a corrected/improved LCM. If they are just replacing the original poor design with an identical part, then I don't call that a "fix", I call it a temporary band-aid, since it WILL fail again.

[Spectragod]

That's assuming they're actually FIXING the problem, by providing a corrected/improved LCM. If they are just replacing the original poor design with an identical part, then I don't call that a "fix", I call it a temporary band-aid, since it WILL fail again.

Possibly so, but if you read the TSB, they are extending the warranty to 15 years, so I say, let them replace the POS original 10 times, if it's free, I see no issue.

FWIW, my cars 10 years old, still has the original LCM, these cars are built with parts from other manufacturers, there is always to possibility of inferior parts.

[RF Overlord]

Possibly so, but if you read the TSB, they are extending the warranty to 15 years, so I say, let them replace the POS original 10 times, if it's free, I see no issue.In that case I would agree with you, to a point. I wouldn't want to have failing headlights over and over and keep wasting my time bringing the car back if I can pay a small fee and have it fixed permanently. If in fact the new LCM is an improved version, then it's a moot point.

[Spectragod]

In that case I would agree with you, to a point. I wouldn't want to have failing headlights over and over and keep wasting my time bringing the car back if I can pay a small fee and have it fixed permanently. If in fact the new LCM is an improved version, then it's a moot point.

No one ever figured it would be a problem when we bought the cars, 98-02 didn't have the problem, nor have the 05-11's although I have had a couple LCM's quit on later model vics. Since Ford finally see's it to be an issue, I would make the assumption that they are using the parts from the later model LCM's, or have re-worked the later units to work on earlier models. either way, how many 03-04 panther's are still on the road?

I see it as Ford owes me about 145 or so LCM's, I'll see what Ford-Fleet has to say about that.....probably tell me to ***

[tbone]

My lights went out ONCE in 6 years and 53k miles for about 2 seconds.

[fastblackmerc]

As a supporting member, I voiced my opinion because a owner shouldn't be playing favorites. Ford stepped up, will warranty the LCM's for 15 years, who cares if you have to get it replaced 2 or 3 times if it costs you nothing. Speaking of nothing...... there are several members on here that will fix them for -$0-, yet no suggestions for someone to use them.

I am quite sure myself and others are more than qualified, I just choose not to take members money, the whole purpose of a "club" is for members to help one another, usually money is not exchanged in said transaction.



Is that a question you actually want answered?

Maybe you should reread my post.... I don't care.

[gdmjoe]

Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121

April 2014

Customer Satisfaction Program 14N01
Programa de Satisfacción del Cliente 14N01

Mr. John Sample
123 Main Street
Anywhere, USA 12345

Your Vehicle Identification Number: 12345678901234567

At Ford Motor Company, it has been our goal for more than 100 years to provide customers with high-quality, dependable products. In order to maintain these standards, Ford Motor Company is providing additional coverage under Customer Satisfaction Program 14N01 for your vehicle, with the Vehicle Identification Number shown above.

What is the reason for this additional coverage program?

On your vehicle, it may be possible that an electronic module (Lighting Control Module) that supplies power to the headlights may fail. This results in the headlamps not working properly except for the flash-to-pass operation. In the interest of customer satisfaction, Ford Motor Company is extending the limited warranty on the Lighting Control Module to 15 years or 250,000 miles from the warranty start date of the vehicle, whichever occurs first. This coverage exceeds the original warranty coverage provisions of your vehicle for this part.

What will Ford and your dealer do?

If the headlamps on your vehicle do not work properly and the module is the cause, Ford Motor Company has authorized your dealer to replace the module free of charge (parts and labor). This is a one-time repair program. If your vehicle has already exceeded the mileage limit, this coverage will last through October 31, 2014. Coverage is automatically transferred to subsequent owners

How long will it take?

If the component mentioned above requires replacement, the time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.

What should you do?

You do not need to return to your dealer for this repair unless you experience both headlights not functioning properly when the headlight switch is “ON.”

Please keep this letter as a reminder of the extended warranty coverage for your Lighting Control Module. If this component requires replacement, and your vehicle is within the indicated time/mileage limitations, contact your dealer for a service date. Provide the dealer with the Vehicle Identification Number (VIN) of your vehicle and request a service date for Customer Satisfaction Program 14N01. The VIN is printed near your name at the beginning of this letter. Your dealer will replace the part at no charge.

If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions.

Have you previously paid for this repair?

If you paid for this repair before the date of this letter, you may be eligible for a refund. Refunds will only be provided for service related to headlights where the cause was the Lighting Control Module. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer before October 31, 2014. To avoid delays, do not send receipts to Ford Motor Company.

What if you no longer own this vehicle?

If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner.

Can we assist you further?

If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership's Service Manager for assistance. RETAIL OWNERS: If you still have concerns, please contact the Ford Motor Company Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM - 8:00PM (Eastern Time).

Si necesita ayuda o tiene alguna pregunta, por favor llame al Centro de
Relación con Clientes al 1-866-436-7332 y presione 2 para Español.

If you wish to contact us through the Internet, our address is:
www.Fordowner.com.
FLEET OWNERS: If you still have concerns, please contact the Fleet Customer Information Center at 1-800-34-FLEET, Option #3 and one of our representatives will be happy to assist you. Representatives are available Monday through Friday: 8:00AM - 8:00PM (Eastern Time). Or you may contact us through the Internet at www.fleet.ford.com.

Thank you for your attention to this important matter and remember to save this letter in case you need to take advantage of this additional coverage program.

Ford Customer Service Division

[kirk]

Now that's an informative post.

Thanks Joe!

[RF Overlord]

This is a one-time repair program. That says to me that they'll replace the LCM once...if it fails again you're on your own, so I HOPE they're not installing the same old defective units we have now.

[fastblackmerc]

That says to me that they'll replace the LCM once...if it fails again you're on your own, so I HOPE they're not installing the same old defective units we have now.

That is correct.

"This is a one-time repair program."

If you have 250,000 or more miles the warranty is until October 31, 2014.

[Spectragod]

Maybe you should reread my post.... I don't care.

Good, saves me from typing a book.

[fastblackmerc]

Good, saves me from typing a book.

Which I'll never read.

[Curless]

Hey look, its a pot and kettle arguing again....oh weird!

[IwantmyMMnow!]

Hey look, its a pot and kettle arguing again....oh weird!

If they are both filled with O-L.L.K.B., I'm okay with it...:D

[stevengerard]

Had mine replaced on Thursday - Now my daylight running lights do not work. I assumed those were separate from the LCM.

Anyone have an idea if replacing the LCM could stop them from working? Was there another connection the tech wasn't aware of?

[whitey]

Had mine replaced on Thursday - Now my daylight running lights do not work. I assumed those were separate from the LCM.

Anyone have an idea if replacing the LCM could stop them from working? Was there another connection the tech wasn't aware of?

Im sure it was something to do with the lcm, just an assumption. Could it be that the relay that goes bad actually had the 87a pin hooked up in the PCB where as usually that pin/ circuit never fed anything?

[fastblackmerc]

Had mine replaced on Thursday - Now my daylight running lights do not work. I assumed those were separate from the LCM.

Anyone have an idea if replacing the LCM could stop them from working? Was there another connection the tech wasn't aware of?

There is no other connection. DLRs are run by a relay in the under the hood relay / fuse box.

Can you get me the part number of the LCM they used? I can check the revisions to see if they made any changes that might affect th DLRs.

I'd take it back and get them to fix your DLRs.

[stevengerard]

4W7Z*13C788*BC Processor - lighting control

[fastblackmerc]

4W7Z*13C788*BC Processor - lighting control

Thanks, will look it up when I get home.

[stevengerard]

Thanks, will look it up when I get home.

Any luck looking into this? Thanks

[fastblackmerc]

Any luck looking into this? Thanks

I forgot. Just sent myself a test message to look up the specs.

Although per your other post about the vacuum line laying on the floor, who knows what the mechanic did.

One thing you can try is reseating the LCM connectors.

Here are the instructions for removing the LCM.

NOTE: If you try to reseat the connectors with the LCM in place there is a high probability of breaking one of the connectors in the LCM.

The LCM is about the size of a brick and is located just to the right of the steering column, in front of the gas pedal.

There are 3 electrical connectors on the LCM.

Remove the bottom two connectors by depressing the tabs and pulling on the connectors.

Remove the 2 mounting screws with a 7mm nut driver or socket.

Push the LCM towards the gas pedal while rotating it up towards the roof. Once it’s free of the bracket, pull the back of the LCM down towards the floor.

You should now be able to release the last electrical connector.

Just reverse the steps for re installation.

[stevengerard]

Thanks, I'll look under there.

[GreekGod]

2003 Mercury Marauder

Currently, there are no listed recalls for your vehicle.

[stevengerard]

Its not a recall it is an extended warranty

[fastblackmerc]

4W7Z*13C788*BC Processor - lighting control

My revision list has this info for that part number:

"Raised Relay / Smaller via on PCB for relay lead, 100% fill on all relay leads"

Nothing to do with your DRL's.

I bet one or more of the LCM connectors are inserted fully.

[stevengerard]

Thanks, I'll check the connections tomorrow!

[20JK10]

Just got a letter in the mail saying Ford will replace the module if it becomes defective or will reimburse if already done.

[marauder21]

Got this at the mail the other day....only 10 years late lol.
Sorry if it's a repost, perdon! :)

[Zack]

Terrible Repost, you fail

[jwibbity]

Terrible Repost, you fail


+5


:puke:

[Blk04MM]

Take mine in tomorrow at 9am to get switched

[marauder21]

Terrible Repost, you fail

Lol I rarely go on this forum I wouldn't know, so calm your panties

[rkk]

Just got a letter in the mail saying Ford will replace the module if it becomes defective or will reimburse if already done.

Received my letter today.

[MENINBLK]

If FORD thinks they are going to get their hands on my Marauder, they have another thing coming.

I WILL NEVER EVER LET ANOTHER DEALER TOUCH ANOTHER CAR I OWN/LEASE !!!

I fixed this very problem myself when FORD would not recognize the problem
nor help me with the problem.
It takes NHTSA to MAKE FORD fix this problem...

F U FORD !!!

[ncmm]

my letter came today. . .for the car I use to own. . .
wonder about the one I have now???

[loud2004marquis]

Got one in the mail today for both the 2003 Grand Marquis and 2004 Marauder. Blah Blah Blah...Think I'm gonna just fix it myself if/when they go.

[Marauder_Santa]

Received my letter today. No issues since Jim fixed it a few years back. Need a letter for the overhead console now.

[97526]

Got my notice today also, 2004 Crown Vic, lights went out except by using the high beam lever 6 months ago... Just last Thursday and not received yet I ordered the part from Amazon.... Now I get this letter, I will let ford fix it and peddle the LCM on eBay....

Dorman 599-200 Lighting Control Repair Solution Module (http://www.amazon.com/gp/product/B0049DSVGY/ref=ox_ya_os_product_refresh_T 1)
Sold by: Amazon.com LLC

Condition: New


$64.68


Item(s) Subtotal: $64.68 Shipping & Handling: $5.58 Free shipping: -$5.58 ----- Total before tax: $64.68 Sales Tax: $0.00 ----- Total for This Shipment: $64.68

[Reek09]

Just got my letter today also. Too bad I fixed the first on myself then bought one from another member with the new relay fix already done..

[WhatsUpDOHC]

Got my letter today for both of my Grand Marquis. :mad:

[babbage]

Just got a letter today from my local Ford dealer which says it's possible that the lighting control module may fail and the warranty has been extended to 15 years or 250,000 miles and it also says if it's the vehicle has already exceeded the mileage limit the coverage will last through October 31 of 2014.

[joecool240]

I just got the same letter today. I will try to scan it and post tomorrow.

[Vortech347]

Got my letter today too...

I have a few friends at dealers. I can probably just get them to give me the part and I'll install it myself.

[crouse]

We don't need two threads regarding this.

http://www.mercurymarauder.net/forums/showthread.php?t=92741&highlight=recall

Please post to this one.

[Jolly Roger]

Got my letter today from Ford.
Got my piece of mind about 3 years ago from fastblackmerc.;)

[racorcey]

Yeah - got mine today too. I'm guessing from the look of this that there should be about 8,000 more responses to this thread :).

I could have done the Jim route, but since I am capable of doing this kind of stuff, I chose to replace the OEM relay inside, esp. since I bought a few of them from Mouser Electronics before discovering Jim's Binford 6100 relay fix. The original headlight relay went out at 100k miles. The 2nd one (replacement headlight relay) went at 115k miles. I am now at 151k miles on relay #3. If Murphy does what he does best, the relay will last until April 28th, 2019, and then fail the day after.

[tbone]

Made my appt. for tomorrow. First they have to put a scanner on it to see if it ever failed. Then they order the part if it did. I asked the rep if they charge for the scan if there is no code. He said Ford wants them to, but they don't. I would not pay a cent if they came back with a bill. I know the guy pretty well, so I know all will go well. Mine failed for about 2 seconds once in 6 1/2 years, so a code should be on there. No worries. But a pain to have to go in twice, at least at this dealership.

[jsignorelli]

I also got the letter today. Jim fixed mine several years ago. I have had absolutely no trouble since Jim did the repair. Is Ford offering to replace a crap module with another crap module? What an offer! It is like a doctor offering to cure your acne by giving you psoriasis.

[tbone]

Ford rep said he was confident they fixed the issue. Ford can be dumb sometimes, but not that dumb. I'm sure the fix is regulated by the DOT.

You think GM is going to replace millions of ignition switches with the same messed up one?

[sflrainmaker01]

Yeah - got mine today too. I'm guessing from the look of this that there should be about 8,000 more responses to this thread :).

I could have done the Jim route, but since I am capable of doing this kind of stuff, I chose to replace the OEM relay inside, esp. since I bought a few of them from Mouser Electronics before discovering Jim's Binford 6100 relay fix. The original headlight relay went out at 100k miles. The 2nd one (replacement headlight relay) went at 115k miles. I am now at 151k miles on relay #3. If Murphy does what he does best, the relay will last until April 28th, 2019, and then fail the day after.

LOL, Yep! Got my letter today too! I haven't ever had a failure of the headlights turning off on me, but once in a blue moon I have to turn the headlight switch on and off a few times to get the headlights to come on. Is that part of this issue?

[MM03MOK]

Received my letter today as well.

[Marauderjack]

Got mine yesterday but mileage is 253,000+!!:(

Funny thing is my LCM was replaced under warranty in 2005 for turn signal failure.......has not missed a lick since!!:beer:

Hey Jim......hope ya have one repaired when I need one!!;)

[RF Overlord]

Merging threads.

[71cyclone]

Merging threads.
.My Ford Recall notice came in the mail yesterday [ repair notice ] :flamer:

[fastblackmerc]

Got mine yesterday but mileage is 253,000+!!:(

Funny thing is my LCM was replaced under warranty in 2005 for turn signal failure.......has not missed a lick since!!:beer:

Hey Jim......hope ya have one repaired when I need one!!;)

Will have one available.

[bugsyc]

I just got my letter from Ford about the LCM recall..15 years or 250000 mile extended warranty....FBM replaced mine a few years ago...He was way ahead of the curve....

[wannaMM]

As i purchased my SB less than a year ago...Don't know if they've failed in past,just know they work now.
I'll ask next time I'm in for service as to what my dealer can do for me....
On a sidenote...Too bad MM.net can't access the "List" that is being used to generate these recall letters...WE could get an accurate count as to how many are left (minus hoarded barn finds) and help hold the value up on these rare and magical cars....

[capt512]

Got mine as well yesterday, already fixed it myself a year or two back so its of no use to me.

[IwantmyMMnow!]

Got my letter today...

[88LTDCV351]

Got my letter like yesterday. Already replaced mine last year sometime by myself so its of no use to me.

[TP Derrick D]

Got letter yesterday, got fixed today! While there had the aftermarket alarm removed and security put back and key fobs returned to factory specs. No more chirping to lock & unlock MarTilda or alarm sounding off when something with semi-loud exhaust pass by her.

[Mr. Man]

Got my letter today.

[marauder410]

i got my letter yesterday as well.... but FBM fixed mine about 2 years ago, thanks again

[babbage]

Got mine yesterday but mileage is 253,000+!!:(



Funny thing is my LCM was replaced under warranty in 2005 for turn signal failure.......has not missed a lick since!!:beer:



Hey Jim......hope ya have one repaired when I need one!!;)


My Ford letter said that offer was good until October 2014 - if mileage was over 250,000 miles they should honor it!

[gdmjoe]

babbage - My Ford letter said that offer was good until October 2014 ...
Ummmm ... Letter I got indicates that the limited warranty is extended to 15 years (which for me would mean 2018) or 250,000 miles from the warranty start date of the vehicle, which ever comes first.

Wonder why yours is different? http://www.gdmjoe.com/dunno.gif
.

[Marauder281]

Has anyone taken their car to the dealer for this? I'm getting conflicting information regarding if the diagnostic machine can pick up on whether the LCM is failing. Ford is saying they must replicate the problem. It only happens to me from time to time. I don't want to waste my time going to the dealer just to have them say it's fine when I know it's not.

[tbone]

I went this morning and they hooked up their computer. It says I need a new one so they ordered one up. I was the first one that came in on the issue at their dealership. Your Ford dealership is full of s***.

[marauder21]

I went this morning and they hooked up their computer. It says I need a new one so they ordered one up. I was the first one that came in on the issue at their dealership. Your Ford dealership is full of s***.

Lol kinda wanna go to my local ford dealer just to see what they'll tell me....hhmm is it worth getting the lcm replaced even though the issue was fixed? Lol

[ChiTownMaraud3r]

My grand marquis actually just started with the lcm ********. I think I may stop by on the way home from work one of these days.

[Mike M]

I got a letter in the mail from Ford about my 2003 Grand Marquis (They still don't know it's a Marauder) concerning the LCM and extending the warranty on it. I immediately faxed a invoice for almost $800.00. Check should be in the mail in the next 2 weeks.

Thanks Ford.

[MOTOWN]

Wow! talk about a good day! havent had any issues out of mines.....yet

[RichardP]

Awhh hell man

[Motorhead350]

I would remove your post if I were you.

[fastblackmerc]

Got my letter yesterday. Going to stop by the dealer and see if they will exchange an LCM for a new one. Will take apart the new one and see what's different. Will report with my findings.

[racorcey]

Got my letter yesterday. Going to stop by the dealer and see if they will exchange an LCM for a new one. Will take apart the new one and see what's different. Will report with my findings.

Yo, Jim, now you're really pushing the envelope!

[Mike M]

I would remove your post if I were you.

Why?????????

[fastblackmerc]

Yo, Jim, now you're really pushing the envelope!

I bet there is nothing different or upgraded inside. Since it takes time, at least a few years, to fail I bet Ford is banking on the warranty running out or the cars being junked / sold before the majority experience the problem again. That's my opinion anyway.........

[Ozark Marauder]

Yesterday, I took my Team Ford part receipt for the LCM, showing that I paid 275.00, to my local dealer. He said he had done a few of the LCM replacements, already. He said he would fax it off and I should probably hear from him on Monday to come and pick up a check. OK we will see........

OZ

[babbage]

Ummmm ... Letter I got indicates that the limited warranty is extended to 15 years (which for me would mean 2018) or 250,000 miles from the warranty start date of the vehicle, which ever comes first.

Wonder why yours is different? http://www.gdmjoe.com/dunno.gif
.


Mine said 15 years or 250,000 miles also - but if over 250K you have until October 2014 to get it replaced for free.

[gdmjoe]

babbage ... if over 250K you have until October 2014 to get it replaced for free.
AH HA! So you admit it (you're over 250,000 miles). :D

Understand ...
.

[justbob]

Yeah - got mine today too. I'm guessing from the look of this that there should be about 8,000 more responses to this thread :).

I could have done the Jim route, but since I am capable of doing this kind of stuff, I chose to replace the OEM relay inside, esp. since I bought a few of them from Mouser Electronics before discovering Jim's Binford 6100 relay fix. The original headlight relay went out at 100k miles. The 2nd one (replacement headlight relay) went at 115k miles. I am now at 151k miles on relay #3. If Murphy does what he does best, the relay will last until April 28th, 2019, and then fail the day after.


Same here. I replaced probably six years ago and no issues yet. The factory solder job was really thin and cracking. I think this had a lot to do with why they failed. I just replaced all four and soldered it up real nice.


Self proclaimed Builder Of Badassery.

Buy it, Break it, Build it BETTER.
"Since 2004"

[racorcey]

I bet there is nothing different or upgraded inside. Since it takes time, at least a few years, to fail I bet Ford is banking on the warranty running out or the cars being junked / sold before the majority experience the problem again. That's my opinion anyway.........

Jim - I generally agree with you on this one. No only are they banking on the warranty running out, why would they put out $100,000.00+ to redesign and certify another design? Especially for a part that was only used for a couple o' few years.

About the ONLY thing they MIGHT have done is to replace the relay(s) inside with an exact duplicate of the relay currently used, except with the higher contact rating. The relay contacts in this LCM are rated at 10 amps. Normal current with two headlights runs about 7.5 amps. As I'm sure you're already aware, Jim, it's the inrush current from the bulbs that destroys the contacts. Inrush current on incandescent bulbs is between 12-15 times the steady state current. Really poor design constraints on Ford's part on this item. Even with fudge factor, a 10 amp contact will not last as long as it could.

I have examined other LCMs from both Ford and GM. Generally speaking, they use relays with 20 and 25 amp contact ratings. Still somewhat marginal, but will certainly last longer than a 10 amp version.

That's why Jim's fix with an external relay with 40 amp capacity will last the life of the car.

[babbage]

AH HA! So you admit it (you're over 250,000 miles). :D

Understand ...
.


hehe nope 108K on the clock now! Did drive from NY to LA last year!
Marauder Jack I think was close to 250K...

I got an LCM professionally upgraded by Fastblackmerc so can't take Ford up on their offer... ;)

[larryo340]

I got a letter in the mail from Ford about my 2003 Grand Marquis (They still don't know it's a Marauder) concerning the LCM and extending the warranty on it. I immediately faxed a invoice for almost $800.00. Check should be in the mail in the next 2 weeks.

Thanks Ford.

Fax?

I thought the paid receipt had to be brought into the dealer to submit....that it wouldn't be accepted any other way ?

[vegasmarauder]

I went in to get a refund on the LCM repair for a part purchased at the dealer parts counter in 2009.

As of today, the dealers are supposed to keep the original copy of the Ford parts receipt (you get a copy back) and send it all into Ford. It seems some people were submitting mutiple refund requests on the same receipt (like a company like Ford wouldn't figure that one out?).

The paperwork is submited to Ford for "consideration." Ford refunds the money to the dealer and they will mail you a check to the info on the letter. Expect 6-8 weeks for word back from Ford and the checks to go out.

This is the same process for if the LCM was replaced by Ford in the past or the parts bought over the counter.

The service manager said to keep the letter and if the lights fail in the extended warranty period, bring it to any Ford dealer for free replacement.

By the way, if you have HID's or any other headlight modifications, the dealer can deny the repair since the headlight system was modified by the owner.

Took all of 10 minutes to do at the service drive while I was getting an oil change.

[snookey]

my sb has 34000 miles on it. Hasn't had any problems with the headlites, will the dealer still replace the lcm? tom

[snookey]

received my letter today. My 2004 SB has 34000 miles on it. Had no problem with the headlights so far. Will the dealer still replace the ''LCM''

[Keith.Williams]

Same here

Sent from my SPH-L710 using Tapatalk

[vegasmarauder]

According to my conversation with the service advisor, NO. They will not do a preemptive repair. The lights have to be malfunctioning and they have to verify it is the LCM before Ford will pay for the repair. That's why you keep the letter, so if/when it happens any Ford dealer anywhere can diagnose and fix it under waranty.

[vtwoodsman]

Yeah I just got my letter from Ford for Customer Satisfaction Program 14N01: Lighting Control Module failure. Warranty coverage is for 15 years or 250,000 miles from the original warranty start date,which ever occurs first; and if your car already has over 250K miles the coverage will last through October 31, 2014.
The Ford letter is dated April 2014.

[fastblackmerc]

My dealer has none in stock and no idea when they will be available.

[lji372]

We don't need ford, whitey fixes them for free :banana2:

[whitey]

We don't need ford, whitey fixes them for free :banana2:

The mods say i cant though...

[Spectragod]

The mods say i cant though...

So.... let me get this correct, it's OK to make money off of members, but you cannot do the same service for free to help members???? :confused: :confused:

WTF kind of B.S. is that, it seems counter productive, is not the purpose of a club to help other members with things like this???

OK, from here on out, I'll help anyone who needs my assistance, but you will have to pay me for any help I provide, yep, seems legit to me. :shake:

[whitey]

Thats what they told me, even deleted 3 topics i posted about how i cant do it anymore, threatened me with a week being banned. Ill probably get banned for typing this, as sad as it sounds.

[lji372]

Thats what they told me, even deleted 3 topics i posted about how i cant do it anymore, threatened me with a week being banned. Ill probably get banned for typing this, as sad as it sounds.

Wow, can't help others :eek:

[Mike M]

I faxed my receipt in, got my $780.00 check from Ford in less then a week.

[larryo340]

I faxed my receipt in, got my $780.00 check from Ford in less then a week.

Can you please elaborate please :)

faxed it to who and what number?

[MERCMAN]

Wow, can't help others :eek:

Whitey was informed of the procedure to follow. This particular conversation is DONE. Let it go

[Mike M]

Can you please elaborate please :)

faxed it to who and what number?

Called my local dealer and spoke to the warranty clerk. I faxed it directly to her. She handled it.

[larryo340]

Called my local dealer and spoke to the warranty clerk. I faxed it directly to her. She handled it.

Gotcha thanks :)

[Ozark Marauder]

WOW..... That was quick, went to the dealer with my $275.00 TEAM Ford dealer LCM part receipt last Friday, and picked up a check yesterday....they even included the 20.00 shipping. Extra money, so to speak....lets see.....get my flags back.....done.

OZ

[fastblackmerc]

Just got a call from the dealership. LCM's are on backorder until end of June. Seems there are alot needed..... :eek:

[Horsepower]

I don't know if anyone else received a letter from Ford stating they we're increasing the warranty for the LCM due to it being crap. My lights just started shutting off and no matter what I did they wouldn't come back on. I did research and did a DIY check only to find it was my LCM. Shortly after, maybe a few weeks I received the letter. I took the car to ford and they replaced my LCM .. No charge , no problem. If anyone else has purchased the LCM to repair their system then take your receipt to the dealer and they reimburse you , no problem. You had to have had the original repair done by a ford dealer


Sent from my iPhone using Tapatalk

[whitey]

Thats awesome, glad ford is fixing them now!..

[cw1115]

I repaired mine a couple of years ago. I figured my repair was going to outlast the car so I planned on ignoring the recall. Than yesterday no tail lights or driving lights. I couldn't tap on it at the time. Next day everything is working again. Guess who is gonna try and get it replaced? Me! lol. I hope they don't give me grief about the pigtail hanging out of the module with a good old fashion headlight relay on it.

[lji372]

I repaired mine a couple of years ago. I figured my repair was going to outlast the car so I planned on ignoring the recall. Than yesterday no tail lights or driving lights. I couldn't tap on it at the time. Next day everything is working again. Guess who is gonna try and get it replaced? Me! lol. I hope they don't give me grief about the pigtail hanging out of the module with a good old fashion headlight relay on it.

If they do give you crap whitey may be looking for a trade ;)

[whitey]

I would help, but since i didnt pay for a vendor status, im forced not to. Send it to fastblackmerc....he charges $75 for his HD 'bosch' style relay fixes. Too bad im helping a guy right now with that exact same problem...

[MyBlackBeasts]

Got my letter from Ford today. LCM warranted till 7575ad! :eek:








not... :lol:

[TJCOX]

I took my Marauder to Pearson Ford and had the Lighting Module replaced. It was a pleasure
to do business with this dealership, as they are friendly and professional. I highly recommend
them to anyone who needs their Ford or Mercury product serviced. A Special Thank You to Leonard and Bill for their making my experience an unforgettable one.

Tom

[frdwrnch]

I took my Marauder to Pearson Ford and had the Lighting Module replaced. It was a pleasure
to do business with this dealership, as they are friendly and professional. I highly recommend
them to anyone who needs their Ford or Mercury product serviced. A Special Thank You to Leonard and Bill for their making my experience an unforgettable one.

Tom

Nice to hear about the good dealership experience. We do well at pleasing our folks at my store but some bad apples get more press.

[bugsyc]

If I've already had FBM do his thing on the LCM,There is no point in bringing my car in to Ford..Is that correct?????

[RF Overlord]

I believe the dealer has to confirm that the problem exists before they'll replace it for free, but some have said they mailed/faxed/sent in a receipt for having a repair done previously and gotten reimbursed.

[bugsyc]

..I am the original owner...Does the fact that FBM did the LED conversion make me uneligable to get a new LCM installed free????I'm going to PM Jim and see about a paid bill to submit...Anyone else that did the LED thing try getting a new LCM???

[cw1115]

I brought mine into the Ford dealer. Was told they will not replace unless they see it not working. Guess I have to wait for it to act up more frequently. :-/

[fastblackmerc]

I brought mine into the Ford dealer. Was told they will not replace unless they see it not working. Guess I have to wait for it to act up more frequently. :-/

PM me and I can tell you how to make it not work......

[fastblackmerc]

..I am the original owner...Does the fact that FBM did the LED conversion make me uneligable to get a new LCM installed free????I'm going to PM Jim and see about a paid bill to submit...Anyone else that did the LED thing try getting a new LCM???

LEDs or HIDs have nothing to do with the LCM - headlight issue.

bugsyc... I responded to your PM.

[LUCKY GENE]

are these some possible problems of a bad LCM? headlights flash on & off when it's raining and left turn signal doesn't flash unless turned up and down manually, when stepping on brake with left signal on, both rear lights go out but third brake light works?

[RF Overlord]

Headlights flash on and off only when it's raining? You know the headlights come on with the wipers, right?

As far as the turn signal and brake lights, sound like a bad bulb or a bad ground.

[fastblackmerc]

are these some possible problems of a bad LCM? headlights flash on & off when it's raining and left turn signal doesn't flash unless turned up and down manually, when stepping on brake with left signal on, both rear lights go out but third brake light works?

Most common problem is the headlights either don't turn on or when they are on they turn off. If you tap the LCM the headlights will start to work.

You could also have a problem with the LCM / turn signals as the flasher is inside the LCM.

Brake light problem sounds like wiring, corroded sockets, pinched wires, bad ground, etc.

[Mr. Man]

Is there an average to how many whacks the LCM will take before it finally gives up the ghost and the lites will no longer pop on?

[fastblackmerc]

Is there an average to how many whacks the LCM will take before it finally gives up the ghost and the lites will no longer pop on?

I think it would depend on the force of the whacks and the condition of the contacts inside the relay..... In other words no....... Same goes for the BCM.

[MENINBLK]

I repaired my own LCM over 7 years ago and I am not going to let
ANY dealership touch my Marauder again.
I don't care what it is for.

After dropping 2 quarts of water into my transmission
they will NEVER see this car or any car I own ever again.

The Lighting Control Module works whenever you turn on your headlights.
Whether you do it manually or automatically with wipers or daylight sensor.
The relay that is used to power the headlamps is set on to the circuit board
and held in place with solder, then it is coated with silicone
along with the rest of the board.
The silicone coating prevents the relays from breathing and they will overheat.
Replacing the relays solves the problem.

We reported it as a safety problem when it started happening
and it has been overlooked all these years.
I have absolutely NO CONFIDENCE in the system any longer.

[PuntyMario]

Its the opposite for me. Sometime i cant turn them off when its set to auto on. Turn it clockwise and it stays on. Also my highbeams often dont turn on when i push the level forward. Pulling back to flash to pass works. Is this lcm related?

[fastblackmerc]

Its the opposite for me. Sometime i cant turn them off when its set to auto on. Turn it clockwise and it stays on. Also my highbeams often dont turn on when i push the level forward. Pulling back to flash to pass works. Is this lcm related?

Sounds like it. Could also be your multifunction switch.

[crouse]

So mine are working intermittently. Sometimes when I turn the switch to the On position, the headlights don't turn on. So I turn the switch off then on again several times, then they work. What's going to happen if I bring it to my local Ford dealer and I can't replicate the issue? I suppose I could make an appointment and hope they don't work when I drop it off. If they do work then leave and make another appointment to try again another day?

[Zack]

So mine are working intermittently. Sometimes when I turn the switch to the On position, the headlights don't turn on. So I turn the switch off then on again several times, then they work. What's going to happen if I bring it to my local Ford dealer and I can't replicate the issue? I suppose I could make an appointment and hope they don't work when I drop it off. If they do work then leave and make another appointment to try again another day?

They will replace it no questions asked.

If you are like me, you have made friends with everyone at the dealer.
Back when I was under warranty, I would have them order me the replacement part, change it myself, then return the bad part to them.
Your buddy in the shop will get paid for the 'time' without ever lifting a finger.
WINNING.

[crouse]

I made an appointment to drop it off Friday morning. We'll see what happens.

[racorcey]

They will replace it no questions asked.

If you are like me, you have made friends with everyone at the dealer.
Back when I was under warranty, I would have them order me the replacement part, change it myself, then return the bad part to them.
Your buddy in the shop will get paid for the 'time' without ever lifting a finger.
WINNING.

Zack - I agree with you, generally. But having the right service writer helps. Some are plain a-holes - like it comes personally out of their pocket.

Two more things....

- if you b-tch about it long and hard enough, someone will listen.
- wait until near the end of the recall campaign in Oct., and then make a fuss. It puts the urgency on them.

[fastblackmerc]

So mine are working intermittently. Sometimes when I turn the switch to the On position, the headlights don't turn on. So I turn the switch off then on again several times, then they work. What's going to happen if I bring it to my local Ford dealer and I can't replicate the issue? I suppose I could make an appointment and hope they don't work when I drop it off. If they do work then leave and make another appointment to try again another day?

If you don't want to take the chance that your LCM will work when you go to the dealership, I can send you an LCM that is guarantied not to work. I just want your old one in return.

[racorcey]

I can send you an LCM that is guarantied not to work. I just want your old one in return.

Jim - now that's one heck of a warranty. "Warranty is void upon use."

I love it! :)

[fastblackmerc]

Jim - now that's one heck of a warranty. "Warranty is void upon use."

I love it! :)

Warranty = it will NOT work!

[Zack]

Clearly its 5 o'clock somewhere

[racorcey]

Clearly its 5 o'clock somewhere

I was thinking more like smoke on the water....

[fordmike65]

Looks like I'll be taking advantage of Ford's extended coverage. I figured I'd replace my LCM through my Ford warranty, but guess I can save myself $100! Picked up my car from the bodyshop this past Sat & no headlights. Only the "Flash/pass" would work. No low/high beams. Gave the LCM a few taps & she's working again...till the next time I switch them on. Unfortunately they are D99(Ford code for Intergalactic Backorder). Hoping one will come in since they emergency ordered it.

[License2Bill]

I went in to ask about this and they tried saying it isn't a recall but an extension of manufacturer's warranty, and that they won't do the repair preemptively on my vehicle. I thought about trying to pull the worst case scenario card on them "What if it's raining at night, I'm driving along on an unlit winding road and the unit fails, I crash as a result..." Heck of a lawsuit they would have on their hands.

I guess the point of this post is to find out whether anybody has successfully managed to have them replace the unit before the original had begun failing.

[fordmike65]

Yeah, not a recall. Just an extended coverage of the part should it fail. If you ask me it should be, but it is what it is. I'm a Ford tech and the only way it's getting replaced is cuz it has indeed failed & can be verified.

[Logizyme]

14N01 is a Customer Satisfaction Program and not a recall. I had had some issues with my headlights turning off when I hit the gas hard, then coming back on - but never did it long enough for me to figure out what was wrong. When 14N01 came out I went and grabbed an LCM from my parts guys and got paid to install it thanks to the extended warranty.

My dealer has only delt with the recall on two other vehicles, both of which I handled. Both times I asked the customer if they have had any issues with their headlights. The first said no issues and I told him there was nothing to be done. The second said yes, and I ordered an LCM without even looking at the car - after it went on Ford's highest priority back order.

I'm not the most moral technician in the shop, as about half of my co-workers would do the entire process by the book - but the point of what I'm saying is that if you calm and cool I'll help you out, if you come in mad and loud trying to tell me how to do my job I'll tell you to pound sand.

I see allot of people unhappy with how a Ford dealer handles this situation, because more likely than not it will be done by the book and in this case if unverified a warranty repair will not take place. Something that everyone here should understand is that from the perspective of the Service advisor and Technician, when performing warranty work Ford is the customer, the owner of the vehicle is not - and I completely understand that for the owner of the vehicle this is not the case, they are still the customer. But when warranty is paying the dealership for the repair the advisor and technician are obligated to do things exactly as Ford tells us to, even if that means frustrating the customer - and thats not our choice.

[vegasmarauder]

No pre-emptive repairs. The letter even says you have to have a no both headlight conditon to bring it in and the LCM has to be verified as the cause.

I was re-embursed for a LCM we bought over the counter in 2008. I had recorded the VIN and mileage at time of repair on the receipt (I do it on all the receipts). Took 3 weeks for the check from the dealer to come in the mail.

They are still on back order too.

[jaywish]

The extended warrant notice covers headlight failure. Does it cover running light failure when the headlights work fine?

[fastblackmerc]

Technically no, but it will depend on how the dealership interprets the notice.

[WPG_Merc]

I take mine in on Monday for the warranty replacement,The Dealer called me that the box is in.
The lights work but no high beams only in the flash to pass.:banana:

[MERCULES]

I also have an appointment on Monday at the dealer, they called Friday to say the module was in after waiting for 10 weeks on the back order.

[WPG_Merc]

I also have an appointment on Monday at the dealer, they called Friday to say the module was in after waiting for 10 weeks on the back order.

:2thumbs: mine was 3 weeks but it will get fixed before going too MV 12.

How are things in P.E.I , Is there other MMs over there. :)

[MERCULES]

It's all good on the East Coast there was a black on PEI but it was for sale in the spring and I suspect it left the Island.

I bought my Silver Birch because I knew I just had to get one even though I had never seen a Marauder in person. And to this day I have never actually ever seen another Marauder before.

I am pretty certain there are not any other Marauders on PEI and there may not be many silver birch in Atlantic Canada.

[drgnrdr33]

I had my LCM replaced a few weeks back using the letter I received from Ford. Local dealer had to order it and replaced it w/o hassle after seeing that during daylight both headlights and park lights were on with the multiswitch on Auto.

They replaced the LCM and the headlights and park lights stayed on in the daylight, again. The tech rechecked the LCM, verified it was loaded with the correct software version, etc. The dealer called Ford. Ford said the replacement module was for a Grand Marquis, not Marauder, because they were out of Marauder LCMs. I was told that I would get another letter from Ford when Marauder-specific LCMs were available and they would then swap out my GM LCM for the Marauder version.

Anyone else have this fun?

Updated info. I checked the P/N on the installed LCM: 4W7T-13C788-BC. I found other threads stating this is a common LCM for both GM and Marauder. I must have something else wrong in the system. I've checked the light sensor on the dash and it seemed to be working: Engine not running, key on, at night. Lights go on as expected. Shine flashlight on light sensor and lights go off after a bit. Remove flashlight and lights turn on.

[Windsor58]

My headlights are working normal. My dash lights for the speedo/tach don't come on with the lights. My taillights don't come on with the headlights but brake and turn signals all light. Now my driving lights won't come on. Since my headlights work, will they say its not LCM and make me wait til the headlights go out too? Also I run a custom tune. Will that prevent any LCM codes from being recorded? Thanks.

[PuntyMario]

I take mine in on Monday for the warranty replacement,The Dealer called me that the box is in.
The lights work but no high beams only in the flash to pass.:banana:

You have the exact same symptoms i have. Time to make a call.

[fastblackmerc]

My headlights are working normal. My dash lights for the speedo/tach don't come on with the lights. My taillights don't come on with the headlights but brake and turn signals all light. Now my driving lights won't come on. Since my headlights work, will they say its not LCM and make me wait til the headlights go out too? Also I run a custom tune. Will that prevent any LCM codes from being recorded? Thanks.

The most common LCM problem is the headlights don't work. That is what the recall is for.

Instrument cluster light problem is most likely burned out bulbs (I have LED replacements if needed).

Check the taillight bulbs, one filament maybe broken.

Custom tune will not affect the LCM.

BTW... I offer repaired LCM's - Heavy duty external relay for the headlights and upgraded internal relays.

I don't believe the LCM records or generates any type of codes.

[RF Overlord]

Also I run a custom tune. Will that prevent any LCM codes from being recorded? No. The LCM doesn't set codes.

[jsignorelli]

When my LCM went bad, Ford wanted $ 1300 to replace the unit.
Jim M. did it for $ 50.00

Our town paid Ford their asking price for all of the Police cruisers as the LCM's went bad. It effected all of the lights on the police cars. The chief sent the cars to repair before I could tell him about Jim.

[fastblackmerc]

When my LCM went bad, Ford wanted $ 1300 to replace the unit.
Jim M. did it for $ 50.00

Our town paid Ford their asking price for all of the Police cruisers as the LCM's went bad. It effected all of the lights on the police cars. The chief sent the cars to repair before I could tell him about Jim.

Wow! that was a long time ago. Glad it's still working for you!

The cost is now $75.00 but includes the heavy duty external headlight relay AND all new higher amp relays (3) on the inside.

I have repaired units in stock ready to ship out.

[Windsor58]

The most common LCM problem is the headlights don't work. That is what the recall is for.

Instrument cluster light problem is most likely burned out bulbs (I have LED replacements if needed).

Check the taillight bulbs, one filament maybe broken.

Custom tune will not affect the LCM.

BTW... I offer repaired LCM's - Heavy duty external relay for the headlights and upgraded internal relays.

I don't believe the LCM records or generates any type of codes.

Checked bulbs and they are all good.
Thanks for the info.

[fastblackmerc]

Checked bulbs and they are all good.
Thanks for the info.

How did you check the bulbs?

[Windsor58]

How did you check the bulbs?
Removed the instrument panel and individually tested bulbs.

[fastblackmerc]

Removed the instrument panel and individually tested bulbs.

Sounds like you may a a cut trace on the plastic circuit board on the back of the cluster.